
Customer Care Executive
2 days ago
**Responsibilities**
- Good English communication skills
- Providing proactive customer outreach
- Responding promptly to customer inquiries.
- strong phone call contact handling skills and active listening
- Manage incoming/Outgoing phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Excellent communication and presentation skills
- Customer Orientation and ability to adapt/respond to different type of character
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
**Job Types**: Full-time, Fresher
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹14,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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