Customer Care Executive

3 days ago

Zirakpur, India Winni.in Full time

_**About the Organization**_:_

Winni is India’s one of the top 3 e-commerce companies in the gifting domain. With a registered customer base of over 3 million, we have touched millions of people with our products and experience. In the 8 years since we started, Winni has come to offer over 50,000 gifting products across 50+ categories including Cakes, Flowers, Chocolates, Soft Toys, Greeting Cards, Personalized gifts, Plants, etc. Launched in February 2013, Winni is known for its unique value propositions like cash-on-delivery, 2-hour delivery, Midnight Delivery, Fixed Time Delivery. Winni is the pioneer in offering services like Same Day Delivery in 800 cities of India and delivery in a week on over 20,000 postal codes. We scale from delivering 2000 orders in a day to 50,000 orders in a day on high sale events. Not just digital, in the last 2 years, we have opened over 70+ Winni’s physical stores in different towns across India. With having a diverse range of Winni’s branded items like chocolate, namkeen, rusk, cookies, etc. we ensure that not just gifting, but in routine life also we don’t miss a chance to connect with people.
- **About the Job**:_
- We are currently hiring for Customer care profiles both for senior as well as junior positions._

**Roles and Responsibilities**:

- Should possess good communication skills
- Must be a quick learner
- Must have good written and verbal skills.
- Should be a quick learner.
- Prior experience in domestic BPO will be an add-on.
- Should handle customer queries in a polite manner
- Should have good convincing skills
- Must have basic MS- Office knowledge.
- Must be graduated.

**Job Types**: Full-time, Regular / Permanent

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Speak with the employer**
+91 7740098337

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