
Voice & Non Voice Process-international Process
7 days ago
We are hiring for Technical Customer Service Associate/ Sales Administrator/Invoicing Specialist profile
**Fresher and experience both can apply.**
**- Night Shifts**
**-5 days working**
**-Ability to resolve the customer queries over Call and Chat.**
**Requirements**:
- Good English communication skills**
**- Qualification: Graduate (B.Tech, BCA, MCA, MBA, BBA, 3 years diploma)**
**Responsibilities**:
**1. Handle customer inquiries through channels like chat and calls**
**2. Provide assistance and support to US team and customers with their queries and concerns.**
**3. Maintain accurate records of interactions and transactions.**
**4. Follow company policies and procedures while addressing customer needs.**
**5. Collaborate with team members to ensure efficient customer service delivery.**
**6. Adhere to quality standards and KPIs set by the company.**
**7. Continuously improve product knowledge to better assist customers.**
Pay: ₹200,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
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