Customer Support Executive

1 week ago


Surat Gujarat, India Aviansoft Pvt Ltd Full time

**Customer Service Responsibilities**:

- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Graduate Degree

**Salary**: ₹9,088.76 - ₹30,853.93 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9726973600



  • Surat, Gujarat, India Ompax Lifestyle Private Limited Full time

    **Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...


  • Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full time

    As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...


  • Surat, Gujarat, India Gyansarthi Experiential Learning LLP Full time

    We are looking for a **Customer Support Executive** who understands **accounting** and has experience using any **têxtile accounting software** like **Empire, Tripta, Tamanna, Thomas, Joshi, Equal, Frontline, Turbo, or Tally**. You will support users of our in-house accounting software **“Simple Hisab”**, helping them solve queries. **What You'll...


  • Surat, Gujarat, India refrens.com Full time

    Customer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...


  • Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Role : Customer Support ExecutiveLocation: SuratExperience: 1+ YearRole OverviewWe are looking for a Customer Support Executive (Chat) to join our team in Surat. You'll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user...


  • Surat, Gujarat, India Alpino Health Foods Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAlpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.Role DescriptionThis is a full-time on-site role...

  • Customer Support

    1 week ago


    Kamrej, Surat, Gujarat, India Cowberry Industries Pvt Ltd Full time

    **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...


  • Varachha, Surat, Gujarat, India DC Design Pvt Ltd Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The role involves handling queries, resolving complaints, ensuring customer satisfaction, and maintaining strong customer relationships. The candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric...


  • Nanpura, Surat, Gujarat, India AccessGlobal Technology Pvt. Ltd. Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Job Overview :We are seeking a dedicated and knowledgeable Customer Support Executive to assist users of Tally software. The ideal candidate will have a strong understanding of accounting principles and Tally functionalities, along with excellent communication and problem-solving skills.Key Responsibility:effective support to customers using Tally...


  • Surat, Gujarat, India Decode Age Full time

    **Company Description** Decode Age is India's first longevity-focused company, dedicated to extending healthspan through cutting-edge science, biomarker testing, and evidence-based supplements. By addressing ageing at the cellular level, Decode Age aims to revolutionize health and well-being. Join the movement and become a Longevian! **Location**: Surat,...