
Customer Support Executive
4 days ago
We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The role involves handling queries, resolving complaints, ensuring customer satisfaction, and maintaining strong customer relationships. The candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric mindset.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, and chat support in a professional manner.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and queries promptly while ensuring customer satisfaction.
- Maintain records of customer interactions, feedback, and issues.
- Escalate complex issues to the concerned department/manager.
- Follow-up with customers to ensure their queries are resolved.
- Assist in customer onboarding and guiding them through processes when required.
- Contribute to process improvement by suggesting solutions based on customer feedback.
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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Telecaller / Customer Support Executive
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Mota Varachha, Surat, Gujarat, India Xvantage infotech Full time ₹ 1,72,800 - ₹ 2,16,000 per yearXvantage Infotech is Hiring for below positionJob Title: Customer Support Executive/ TelecallerExp: 0-1 yrGender: FemaleLocation: Mota Varacha, SuratWork Type: Full-time, Work from OfficeContact: Job Requirements:Fluent in Hindi and English (both speaking and understanding)Basic computer skillsExcellent communication skills and ability to handle customer...
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
1 week ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
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Customer Support Executive
7 days ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
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Customer Support Executive
7 days ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
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Customer Support Executive
5 days ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
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Customer Support Executive
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Surat, Gujarat, India refrens.com Full timeCustomer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...
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Customer Support Executive
7 days ago
Surat, Gujarat, India eZee Technosys Full time**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...