
Customer Support Executive
1 day ago
We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The role involves handling queries, resolving complaints, ensuring customer satisfaction, and maintaining strong customer relationships. The candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric mindset.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, and chat support in a professional manner.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and queries promptly while ensuring customer satisfaction.
- Maintain records of customer interactions, feedback, and issues.
- Escalate complex issues to the concerned department/manager.
- Follow-up with customers to ensure their queries are resolved.
- Assist in customer onboarding and guiding them through processes when required.
- Contribute to process improvement by suggesting solutions based on customer feedback.
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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Telecaller / Customer Support Executive
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Mota Varachha, Surat, Gujarat, India Xvantage Infotech Full timeXvantage Infotech is Hiring for below position Job Title: Customer Support Executive/ Telecaller Exp: 0-1 yr Gender: Female Location: Mota Varacha, Surat Work Type: Full-time, Work from Office Contact: +91 9409150636 Job Requirements: - Fluent in Hindi and English (both speaking and understanding) - Basic computer skills - Excellent communication...
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Customer Support Executive
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Customer Support Executive
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Surat, Gujarat, India GM Infotech Full timeWe are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...
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Customer Support Executive
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Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
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Customer Support Executive
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Surat, Gujarat, India Yanolja Cloud Solution Pvt. Ltd. Full time**Job Title**: Customer Support Executive **Summary**: **Roles & Responsibilities**: - Resolve issues and complaints effectively, ensuring high customer satisfaction. - Provide clear product information and guidance to customers. - Maintain accurate logs of customer interactions and transactions. - Use **AI-powered tools, chatbots, and smart suggestions**...
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Customer Support Executive
2 days ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
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Customer Support Executive
1 week ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full timeAs a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...
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Customer Support Executive
2 weeks ago
Surat, Gujarat, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Surat **Education Requirement**: Bachelor’s Degree **Salary Range**: ₹25,001 to ₹30,000 per month **Experience Required**: 2-3 Years **Gender Preference**: Female As a **Customer Support Executive**, you will be responsible for providing excellent customer service and ensuring customer...