Customer Support

2 days ago


Ghatkopar Mumbai Maharashtra, India Career strike HR Solution Full time

Prerequisites:
1. Excellent Communication Skills:

- Provide timely and accurate information to customers, addressing their queries and concerns.

2. Educational Background:

- Strong understanding of financial concepts and principles will be an added advantage.

3. Field Support:

- Willingness to travel and meet clients on-field to understand their requirements and provide personalized support.
- Collaborate with the sales team to ensure seamless coordination in addressing customer needs.

4. Customer Relationship Management:

- Build and maintain positive relationships with clients by understanding their needs and delivering exceptional service.
- Proactively identify opportunities to enhance customer satisfaction and loyalty.

5. Problem Resolution:

- Investigate and resolve customer issues promptly, ensuring a high level of customer satisfaction.
- Escalate complex issues to the appropriate department for resolution and follow up to ensure timely resolution.

6. Documentation and Reporting:

- Maintain accurate and detailed records of customer interactions and transactions.
- Generate reports on customer feedback and provide insights to improve overall customer experience.

Additional Skills:

- Knowledge of financial products and services.
- Ability to work independently and collaboratively within a team.
- Problem-solving and critical-thinking skills.

**Benefits**:

- Competitive salary
- Health and wellness benefits
- Career growth opportunities

Pay: ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8767497572



  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Ghatkopar, Mumbai, Maharashtra, India Neuron Energy Pvt. Ltd Full time

    Position title: - Customer Support Executive Team: - Service Exp: - 1-2 Years **Roles & Responsibilities**: We are looking for smart, passionate, self-motivated and detail-oriented Customer Support Executive with 1-2 years of work experience in Inbound Calling, Customer Support, preferably in UPS & Battery Industries. **Desired Skills**: - To handle...


  • Ghatkopar, Mumbai, Maharashtra, India I Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Position: Customer Support ExecutiveLocation: Andheri, MumbaiExperience: 6 months to 1 YearType: Full-timeResponsibilities:Handle client queries professionally and redirect them to the branch head/concerned advisor when needed .Provide basic information about the company, services & products (wealth management, investment advisory, consolidation,...

  • Customer Assistant

    2 weeks ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Mumbai, India Aditi Tracking Support pvt Ltd Full time

    **Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...


  • Mumbai, India Aditi Tracking Support pvt Ltd Full time

    **Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...

  • Customer Support

    1 week ago


    Mumbai, Maharashtra, India scymes services pvt limited Full time

    **job Title: Customer Support Representative** **Location**: Thane **job Summary**: **Key Responsibilities**: - Provide accurate, valid, and complete information by using the right methods/tools. - Resolve product or service problems by clarifying the customer’s complaint and determining the best solution. - Follow up with customers to ensure issues are...

  • Customer Support

    1 week ago


    Mumbai, Maharashtra, India Princeton IT America Full time

    Customer Support Customer Services Communication Skills Fluent English Budget 22,000 / Per month Pay: ₹22,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9509902875


  • Mumbai, Maharashtra, India Moreretail Full time

    **Customer Support - Chat Support Agent - Customer Escalations & Callbacks**: 0020024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department- Customer Support- Job posted on- Nov 21, 2024- Employment type- Onroll BE**About More Retail Private Ltd (MRPL)** MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers....

  • Customer Support

    2 weeks ago


    Mumbai, Maharashtra, India 9 Figures Club Pvt Ltd Full time

    **Responsibilities**: - To give directions to team members to follow through customer inquiries to make sure they are rightfully attended to on time. - The ability to strategically change direction or approach if needed to ensure customer satisfaction. - To be able to give detailed feedback of each team member to management to improve our quality of...