Customer Support Executive

9 hours ago


Mumbai, India Aditi Tracking Support pvt Ltd Full time

**Qualification: HSC (with min. 6 months Exp.)**

**Graduate (Fresher’s can also apply)**

**ROLES & RESPONSIBILITY**:
**Customer Focus**
- Take ownership of each customer while empathizing and prioritizing customer needs.
- Resolve conflicts and manage customer expectations.
- Determine customer needs and provide appropriate solutions through relationship building.

**Problem Solving Skills**
- Approach problems logically and with good judgment to ensure the appropriate customer outcome.
- Effectively prioritize work to ensure efficiency.
- Conduct research as needed.
- Ok to Work in 24/7 Shifts and Night shifts.

*Possess good analytical skills - detail oriented

*Possess good communication skills, both oral and written

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Marathi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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