Customer Support Executive

18 hours ago

Mumbai, India Brained Full time

Customer Support
- Mumbai

**What are the responsibilities of a Customer Support Executive:

- **
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**What are the role requirements?**
- 2-5 years Years of experience.
- A bachelor’s degree in administration or related field.
- Excellent interpersonal and written and oral communication skills.

**Who exceeds in this role?**

Top performers in the Customer Support Executive position usually have:

- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

  • Customer Support Executive

    2 days ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer support executive

    1 week ago

    Mumbai, India UPHILL HR Services Full time

    Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India UPHILL HR Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India UPHILL HR Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India UPHILL HR Services Full time

    Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    3 weeks ago

    Mumbai, India Accurex Biomedical Full time

    Company Description Accurex Biomedical Pvt. Ltd. is a renowned Indian manufacturer and marketer in the diagnostic industry, specializing in Clinical Chemistry products. With over 35 years of experience, Accurex is known for its high-quality and accurate diagnostic solutions. The company's vision is to provide quality healthcare products at affordable prices,...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Accurex Biomedical Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAccurex Biomedical Pvt. Ltd. is a renowned Indian manufacturer and marketer in the diagnostic industry, specializing in Clinical Chemistry products. With over 35 years of experience, Accurex is known for its high-quality and accurate diagnostic solutions. The company's vision is to provide quality healthcare products at affordable prices,...

  • Customer Support Executive

    3 weeks ago

    Mumbai, India Growing Stars Consulting Private Limited Full time

    Company Description Welcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...

  • Customer Support Executive

    2 days ago

    Mumbai, Maharashtra, India Growing Stars Consulting Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWelcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...

  • Customer Support Executive

    3 days ago

    Mumbai, India Xperteez Technology Pvt. Ltd. Full time

    Below are the details: CTC For Customer Support Executive: - 18,000 to 23,000 Gross + Incentives CTC For Chat Support Executive: - 18,000 to 22,000 Gross The Requirements for this role is: Good Communication in English Graduate HSC + Experience Reside In Near by Location of Malad Preference 5.Experience + HSC or Graduate Fresher will do **Salary**:...