Customer Support Executive

3 weeks ago

Mumbai, India Rigved Technologies Full time

Dear Candidates,

We are hiring for the position of "Customer Support Executive" Kindly find below details.

Payroll Company Name : Rigved Technologies  )

Client : NEML

Job Location : Kanjurmarg Mumbai

Experience Required : 1+Years

Job Title : Customer Support Executive

Employment Type : Contractual

About the Role:

We are seeking two Customer Support Executives on a temporary basis to manage call volumes arising from ongoing procurement activities. The selected candidates will play a key role in ensuring seamless customer experience and uninterrupted operations.

Key Responsibilities:

  1. Handle inbound and outbound(limited) customer calls efficiently and professionally.
  2. Address customer queries related to procurement activities and provide accurate information.
  3. Escalate complex queries to relevant teams for resolution.
  4. Maintain call logs, records, and ensure timely follow-ups.
  5. Deliver service with empathy, clarity, and professionalism.
  6. Contribute to smooth functioning of customer support operations

Required Skills & Qualifications:

  1. Minimum 12 years of domestic call center / customer support experience (mandatory).
  2. Fluency in Gujarati (Preferably), along with Hindi and English communication skills.
  3. Strong interpersonal and problem-solving skills.
  4. Ability to manage high call volumes and work under pressure.
  5. Basic computer literacy (MS Office, email handling, CRM tools preferred)

  • Customer Support Executive

    11 hours ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer support executive

    1 week ago

    Mumbai, India UPHILL HR Services Full time

    Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India UPHILL HR Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India UPHILL HR Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    1 week ago

    Mumbai, India UPHILL HR Services Full time

    Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and...

  • Customer Support Executive

    3 weeks ago

    Mumbai, India Accurex Biomedical Full time

    Company Description Accurex Biomedical Pvt. Ltd. is a renowned Indian manufacturer and marketer in the diagnostic industry, specializing in Clinical Chemistry products. With over 35 years of experience, Accurex is known for its high-quality and accurate diagnostic solutions. The company's vision is to provide quality healthcare products at affordable prices,...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Accurex Biomedical Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAccurex Biomedical Pvt. Ltd. is a renowned Indian manufacturer and marketer in the diagnostic industry, specializing in Clinical Chemistry products. With over 35 years of experience, Accurex is known for its high-quality and accurate diagnostic solutions. The company's vision is to provide quality healthcare products at affordable prices,...

  • Customer Support Executive

    3 weeks ago

    Mumbai, India Growing Stars Consulting Private Limited Full time

    Company Description Welcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...

  • Customer Support Executive

    16 hours ago

    Mumbai, Maharashtra, India Growing Stars Consulting Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWelcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...

  • Customer Support Executive

    22 hours ago

    Mumbai, India Xperteez Technology Pvt. Ltd. Full time

    Below are the details: CTC For Customer Support Executive: - 18,000 to 23,000 Gross + Incentives CTC For Chat Support Executive: - 18,000 to 22,000 Gross The Requirements for this role is: Good Communication in English Graduate HSC + Experience Reside In Near by Location of Malad Preference 5.Experience + HSC or Graduate Fresher will do **Salary**:...