Customer support executive

3 weeks ago

Mumbai, India UPHILL HR Services Full time

Role Description This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and ensuring overall customer satisfaction. Qualifications Experience in Customer Support, Customer Service, and Customer Satisfaction Skills in providing Online Support and Technical Support Excellent communication and interpersonal skills Ability to work effectively in a team and on-site environment Proficiency in problem-solving and conflict resolution Previous experience in a support or related role is a plus Bachelor's degree in a relevant field preferred

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