Customer Support Executive

4 weeks ago

Mumbai, India UPHILL HR Services Full time

Role Description

This is a full-time on-site role for a Customer Support Executive, located in Worli. The Customer Support Executive will handle day-to-day customer interactions, providing excellent customer service, addressing inquiries, and resolving issues. Responsibilities also include offering technical support, managing online support requests, and ensuring overall customer satisfaction.


Qualifications

  • Experience in Customer Support, Customer Service, and Customer Satisfaction
  • Skills in providing Online Support and Technical Support
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team and on-site environment
  • Proficiency in problem-solving and conflict resolution
  • Previous experience in a support or related role is a plus
  • Bachelor's degree in a relevant field preferred

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