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Customer Support Executive

2 weeks ago

Ghatkopar Mumbai Maharashtra, India I Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Position: Customer Support Executive

Location: Andheri, Mumbai

Experience: 6 months to 1 Year

Type: Full-time

Responsibilities:

  • Handle client queries professionally and redirect them to the branch head/concerned advisor when needed .
  • Provide basic information about the company, services & products (wealth management, investment advisory, consolidation, etc.).
  • Maintain client records and assist in documentation.
  • Coordinate with the head office team for smooth client servicing.

Requirements:

  • Minimum qualification: Graduate (Commerce/Finance background preferred). Basic knowledge of financial products and client servicing.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office and email handling.
  • Prior experience in customer service/financial services preferred.

Job Type: Full-time

Work Location: In person