
Client Relationship Assistant
1 week ago
About Us:
Analytix is a premier financial services firm. We offer cutting-edge solutions with a focus on excellence and client satisfaction. Our services include wealth management, investment advisory, and financial planning. Our team provides tailored solutions for each client.
**Job Description**:
- **No Target or No Field **_
- **Job Type: - Office **_
**Responsibilities**:
- Address client concerns and grievances promptly and professionally, seeking suitable resolutions to ensure client contentment.
- Collaborate with internal departments to ensure timely and efficient responses to client queries and requests.
- Assist in client onboarding procedures, including the collection of requisite documentation and facilitation of account establishment.
- Utilize MS Office to generate and manage documents, presentations, and reports.
- Foster effective communication and coordination within the team.
- Aid in scheduling and organizing client meetings with prepared materials.
Qualifications/Requirements:
- MBA/bachelor's degree in commerce or a related field.
- Proficiency in English is essential.
- Fresh graduates or individuals with up to one year of experience are encouraged to apply.
- Strong written and verbal communication abilities.
- Strong organizational and multitasking aptitudes.
- Previous experience in client-facing roles is advantageous.
This role is office-based with no fieldwork involved. Proficiency in both written and spoken English is crucial for success in this position.
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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