Client Relationship Executive

5 days ago

Kochi, India HL Study Solutions Full time

Job Overview:
Key Responsibilities:

- Client Management:
Build and maintain strong relationships with existing clients or students.

Act as the primary point of contact for clients and address their inquiries, concerns, and requests promptly.
- Communication:
Provide timely and accurate information to clients about our services, programs, or any relevant updates.
- Issue Resolution:
Identify and address client issues or concerns in a timely and satisfactory manner.

Collaborate with internal teams to find solutions and ensure a positive client experience.
- Client Retention:
Implement strategies to enhance client satisfaction and loyalty.

Proactively identify opportunities to upsell or cross-sell services to existing clients.

Feedback Collection:
Gather feedback from clients on our products or services and use it to improve offerings.

Conduct satisfaction surveys and analyze results to identify areas for improvement.
- Record Keeping:
Maintain accurate and up-to-date records of client interactions and transactions.

Utilize the Customer Relationship Management (CRM) system effectively.
- Collaboration:
Work closely with sales, marketing, and operations teams to ensure a seamless client experience.

Provide insights and feedback to help improve overall client satisfaction.

Qualifications and Skills:

- Bachelor’s degree in business, marketing, communications, or a related field.
- 2 to 3 years of proven experience in a client relations or customer service role, preferably in the education or service industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Detail-oriented with excellent organizational and time management skills.
- Proficient in using CRM systems and other relevant software.
- Ability to work independently and collaboratively within a team.
- A positive and proactive attitude towards client engagement and relationship-building.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

  • Client Relationship Executive

    5 days ago

    Kochi, India Pips Technology LLP Full time

    Client Relationship Executive - Female Only **Responsibilities**: - Build and maintain strong relationships with clients, understanding their needs and objectives - Act as the main point of contact for clients, addressing inquiries, concerns, and requests in a timely manner - Collaborate with the Dubai team to develop and implement digital marketing...

  • Client Relationship Executive

    2 weeks ago

    Kochi, Kerala, India RawmeN Full time

    The Client relationship executive is the link between the client and the entire agency team. Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency. The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful...

  • Client Relationship Executive

    6 days ago

    Kochi, India HRBRO PLACEMENT SERVICES Full time

    We are hiring a client relationship executive for a reputed advertising company in kochi. **First 6 months will be work from home** Qualification : MBA Experience : Minimum 1-2 years experinece **Requirements**: Build relationships with key employees among customers. Create plans to address cliets business needs Advise clients on creating profitable...

  • Client Relationship Executive

    2 days ago

    Kochi, India Biaza Buildware Pvt Ltd Full time

    Morbi, Gujarat Tile distributer is looking for a Client Relationship Executive for their Cochin showroom. Preferably female in and around Eloor, Kalamasserry, Muppathadom, Manjummel, Cheranalloor, Edapally. 6 months work from home, then need to join at office. **Salary**: ₹8,000.00 - ₹10,000.00 per month **Benefits**: - Commuter...

  • Client Relationship Executive

    7 hours ago

    Kochi, India CONCEPTNXT TECHNOLOGIES LLP Full time

    **Designation**:Client Relationship Executive **Responsibilities**: - Identify strong potential prospects and generate quality leads from designated target geographies. - Using different online research tools to extract the contact information of prospects. - Identify the decision maker through different channels and ensuring the optimum conversion within...

  • Client Relationship Executive

    6 hours ago

    Kochi, India Zoft Solutions pvt LTD Full time

    Hiring Client Relationship Executive for for Zoft Solutions Pvt Ltd. Job Location : Kochi, Remote Experience: 1-2 years Male preferred Essential **Responsibilities**: 1. Vendor Support Call. 2. Vendor Follow-up for Product Addition. Education and other key skills needed 1. Proven experience in customer handling is a must. 2. Excellent communication...

  • Client Relationship Executive

    1 week ago

    Kochi, Kerala, India wishtree info solutions Full time

    Wishtree Infosolution is an innovative digital agency headquartered in Kerala, India. We specialize in a wide array of services, including digital marketing, performance marketing, graphics design, branding, UI/UX, and website development. Our commitment to excellence and client satisfaction sets us apart in the industry. **Position Overview**: We are...

  • Client Relationship Executive

    2 weeks ago

    Kochi, Kerala, India YESJAY ASSOCIATES Full time

    Are you a proactive, dynamic individual with a strong commerce background? Join us at Yesjay as a Client Relationship Executive and be a pivotal part of our team without the pressure of sales targets! Key Responsibilities: - Keep accurate tracking sheets to organize and monitor various tasks and projects. - Work collaboratively with team members to enhance...

  • Client Relationship Executive

    7 hours ago

    Kochi, Kerala, India Soffit Infrastructure Services (P) Ltd. Full time

    We're seeking a **Client Relationship Executive** to join our Business Development team. This role focuses on enriching our understanding of target accounts and building valuable relationships through engagement and value-based interactions in the IT services sector. **Key Responsibilities**: - Validate and enhance company intelligence through professional...

  • Client Relationship Associate

    1 week ago

    Kochi, Kerala, India Pips Technology LLP Full time

    Client Relationship Executive # Location Dubai # **Role Overview**: As a Client Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. You'll collaborate closely with our internal teams to deliver innovative digital marketing solutions tailored to each client's goals....