Client Relationship Executive
4 days ago
Client Relationship Executive
Location: Kakkanad
Type: Full-time | On-site
About the Role
We are looking for a proactive and people-oriented Client Relationship Executive to join our team. This role is all about building and maintaining long-term relationships with clients, understanding their needs, and ensuring their satisfaction with our services. If you're someone who enjoys communication, problem-solving, and creating value for clients, this position is perfect for you.
Key Responsibilities
- Act as the primary point of contact for assigned clients.
- Build strong, trustworthy, and lasting client relationships.
- Understand client needs and coordinate with internal teams to deliver solutions.
- Maintain regular communication through calls, emails, and meetings.
- Handle client queries, concerns, and escalations with professionalism.
- Assist in preparing proposals, presentations, and reports.
- Track client account metrics, feedback, and renewal opportunities.
- Support the business development team with client insights and upselling opportunities.
Qualifications & Skills
- Bachelor's degree in Business, Marketing, Communication, or related field.
- 1–3 years of experience in client servicing, account management, or sales support (freshers with strong communication skills may also apply).
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to handle multiple accounts.
- Problem-solving mindset and customer-first approach.
- Proficiency in MS Office and CRM tools.
What We Offer
- Performance-based incentives.
- Opportunity to work with a dynamic and growing team.
- Exposure to diverse clients and industries.
- Professional growth and learning opportunities.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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