Client Relationship Executive

4 days ago


Kochi Kerala, India SH Infranet Management Solutions LLP Full time

**Job Title**: Client Relationship Executive - Logistics
**Location**: Kochi

**Job Summary**:
**Key Responsibilities**:

- Serve as the main point of contact for clients, ensuring timely communication and resolution of inquiries or issues.
- Understand client logistics requirements and coordinate with operations, dispatch, and delivery teams to fulfill expectations.
- Maintain long-term relationships with clients through regular follow-ups, performance reviews, and service feedback.

**Qualifications**:

- Bachelor’s degree in Business Administration (BBA), Master’s degree (MBA), or a Diploma in Logistics or related field.
- Excellent verbal and written communication skills in **English, Hindi, and Malayalam** (mandatory).
- Strong interpersonal skills and the ability to build rapport with diverse clients.
- Proficiency in MS Office
- Knowledge of logistics operations, delivery timelines, and transportation documentation.
- Problem-solving mindset with a customer-first approach.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Willingness to travel locally as needed for client meetings or site visits.

Those who are interested kindly share your resume
Contact: 9778420839

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Logistics: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 01/07/2024
Expected Start Date: 23/05/2025



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