Customer Support Associate

4 hours ago


Electronic City Bengaluru Karnataka, India Glory Power Solutions Pvt Ltd Full time

We are Hiring

Role : Customer Support Associate - Health Care Process

Experience : Fresher and minimum 6 months of Customer Support Exp

Qualification : Graduate/ 10+ 3 yrs Diploma/ +2

Location : Electronic City-Bangalore (WFO)

Salary : 2.4LPA to 3.2LPA (Based on process and Interview Performance)

Experienced
- Min 6 months with Proper documents
- 2.7LPA to 3.2LPA

Language : Eng + Hindi/ Assamese/ Kannada/Odia/ Gujarati/ Marathi

Shift:
Male
- 24/7 - Cabs provided for Night Shift

Female
- 6am to 8pm (any 9 hours)

Working days: 6 with 1 day rotational off.

Required skills and qualifications
- Strong written and verbal communication skills with neutral Indian Accent.
- Ability to communicate calmly and diplomatically with patients & co-workers.
- Proficient in customer service
- Active listening and comprehension skills
- Strong customer service skills.
- Ability to build positive relationships with patients.
- Handling the calls with good communication skills professionally. Can speak fluently in Kannada, Assamese, Gujarati, Marathi, Bengali & Hindi and English languages as per region.
- Patient centric and Excellent interpersonal and communication skills
- Be a self-starter with attention to detail.
- Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
- Quality & AHT to be maintained as per process requirement
- Process: Multilingual support for a Healthcare project

For more detail contact:
7358756477

**Job Types**: Full-time, Permanent

Pay: ₹240,000.00 - ₹320,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91
7358756477



  • Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time

    ### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...


  • Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouch CX** Intouch CX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...


  • Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...


  • Bengaluru, India Child Support Foundation Full time

    Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Electronics City, Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    **Answering Customer Inquiries**: Addressing customer questions about products, services, or company policies. - **Troubleshooting**: Helping customers resolve technical issues or other problems. - **Handling Complaints**: Listening to customer concerns, empathizing with them, and finding appropriate solutions. - **Providing Instructions and Guidance**:...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...


  • Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Troubleshoot customer issues with products or services. - Provide information about company policies, features, and updates. - Handle customer complaints and escalate complex issues to relevant teams. - Maintain accurate customer records and interaction logs. - Offer product recommendations and cross-sell opportunities - Monitor customer satisfaction levels...


  • Bangalore City, Bengaluru, Karnataka, India 10x Growth Accelerator Full time

    Amazon Customer Support Associate (Work From Office) **Job Type**: Full-Time | Work From Office Eligibility Criteria: Qualification: Minimum PUC (12th Pass) Language Requirement: Fluent in English (Versant Level 4) and Hindi Work Details: Work Mode: Work from Office Working Days: 6 days a week Shifts: Rotational Females: 8:00 AM - 8:00 PM Males:...