Customer Support Executive

3 days ago


Electronic City Bengaluru Karnataka, India IntouchCX Full time

ROLE: Customer Service Associate -Voice (Technical support)

About IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you We’re looking for a Customer Service Associate

As a Customer Service Associate -Voice, You Will

Provide support and resolve technical issues via emai; & call and other electronic communications.

Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.

Leverage your experience to provide feedback to the team on how to improve our services.

Drive customer communication during critical events.

As a Customer Service Associate - Non-Voice, You Have

Fluency in written English.

Experience in the gaming/tech support (asset).

Excellent oral and/or written communication skills.

Customer service experience with strong customer focus.

Excellent team player with experience and passion for gaming.

Strong multi-tasking skills.

Strong analytical and troubleshooting skills.

The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.

Benefits of working as a Customer Service - Non-Voice:
An attractive compensation package with performance-based incentives.

Incredible learning and growth opportunities.

Outstanding rewards and recognition program & employee engagement activities.

Free Food and Transport while working on-site.

Medical Insurance

**Salary**: ₹10,632.95 - ₹28,326.21 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Semi voice: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8147091053



  • Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...


  • Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...


  • Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate We are currently Hiring for International Non Voice Process | Customer Service Associate **Contact HR Samuel 8147091053** About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing...


  • Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate - Non-Voice About 24-7 Intouch 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...


  • Electronic City, Bengaluru, Karnataka, India Dreammithra Pvt Ltd - Vistas Learning Full time

    **ROLE : Customer Support Executive** Location: banglore ( E-CITY, HSR LAYOUT ) **Salary**: ₹15,000 - ₹19,000 per month Language : English, Kannada, Hindi ,Tamil **Responsibilities & requirements**: Good English communication : Handle customer calls/chats, resolve queries, and ensure customer satisfaction. Requirements: 12th pass/Graduate, good...


  • Electronic City, Bengaluru, Karnataka, India JVW Technologies Full time

    **Urgent Hiring for Customer Support Executive** **Blended Process: English+ Hindi** **Location: Electronic city, Bengaluru** **Required skills and qualifications**: - To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted. - To ensure complete ownership of customer issues and guarantee end-to-end...

  • Customer Support

    2 weeks ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    1 week ago


    Electronic City, Bengaluru, Karnataka, India Outsourced well Full time

    Position: - Customer support Process: - Domestic voice Interview process: - Telephonic Location: - Electronic city, Banglore **Salary**: - 18 to 32K take home Working Time: - Day Rotational Shift Qualification: - UG or Grad Experience: - Fresher or max 3 yrs exp Language: -Eng + Hindi Cab facility: - Both side **Salary**: ₹18,000.00 -...


  • Electronic City, Bengaluru, Karnataka, India JVW Technologies Full time

    Skills: Excellent communication skills, Customer service orientation, Voice BPO, Customer Support, Inbound Calling Key Responsibilities Outbound/Inbound Calls: Make outbound calls to potential clients or answer inbound calls to engage with customers. Product Knowledge: Gain in-depth knowledge of products or services. Customer Education: Provide clear...


  • Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...