CRM Executive

3 days ago


Madhapur Hyderabad Telangana, India Okatti Impex LLP Full time

**Job Title**: CRM Executive/Officer/Manager - Luxury Garments

**Company**: Okatti Impex LLP
**Brand**: Maison Ava

**Location**: [Madhapur, Hyderabad]

**Salary Range**: ₹25,000 - ₹40,000 per month (based on experience & expertise)

**About Us**

Maison Ava, a premium brand under Okatti Impex LLP, is a fast-growing name in the luxury garment industry. We are committed to delivering exceptional experiences to our clients and are looking for a skilled **CRM Executive** to join our dynamic team.

**Key Responsibilities**
- Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction.
- Manage and respond to customer inquiries, complaints, and feedback with empathy and efficiency.
- Assist clients with product details, order updates, and after-sales service.
- Coordinate with internal teams to resolve client issues effectively.
- Maintain accurate records of client interactions in the CRM system.

**Requirements**:

- **Experience**: Minimum 2-3 years of experience in customer service/CRM, preferably in luxury retail (shopping malls, premium apparel brands, jewelry stores, or similar).
- **Communication**: Excellent verbal and written communication skills in **fluent English**.
- **Personality**: Confident, well-groomed, and customer-oriented with the ability to handle high-value clients.
- Ability to multitask and manage client expectations in a fast-paced environment.

**Why Join Us?**
- Opportunity to work with a growing luxury fashion brand.
- Attractive salary package based on experience and expertise.
- Dynamic and professional work environment.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7997241512


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