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CRM Executive

3 weeks ago

Peelamedu Coimbatore Tamil Nadu, India iZet e-Payments Pvt Ltd Full time

**Role: CRM Support-Tele caller**

**Location: Coimbatore**

**Job responsibilities of a CRM**:

- Oversee the customer relationship is essentially handled by the entire team.
- Formulate and maintain significantly profitable relationships with key customers.
- Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company.
- Resolve all customer complaints in a quick and efficient manner.
- Expand the customer base by essentially using the methods of upselling and cross-selling.
- Organize meetings with the managers within the organization only to bring out a strategic plan.
- Conduct business reviews frequently by making the best use of CRM programs.
- Have a clear understanding of the critical individual requirements and addressing them accordingly.
- Have the best knowledge of competition and planning a strategy according to it.
- Collaborate with the management team to properly run all the campaigns.

**3. Reporting**:

- Generate and present reports related to tele calling activities and administrative tasks.
- Provide regular updates to management on call performance and achievements.

Address: Reliance next building, 8th floor, Mayflower Valencia, Nava India Rd, Signal, Coimbatore, Tamil Nadu 641006

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: On the road