Coordinator - Services Department

5 days ago


Gurgaon, India EASA Elevators Pvt Ltd Full time

**Job Title: Coordinator - Services Deptt.**

**Job Location**:
HO - Gurgaon

**Experience Required**:
02-04 Years

**Employment Type**:
Regular

**Qualification Required: Graduate / MBA (preferred)**
Key Responsibilities:

- **Customer Coordination for Services**:

- Coordination with team for service schedule
- Control over service team & duty allocation
- Reporting to Management

RolesandResponsibilities(In Detail):

- **Taking the customer call**:

- Service team coordination
- Coordination between service team & client
- Service intimation before visit of engineer
- Collect the service reports from engineer
- Piling the service reports & appropriate documents
- Making the weekly reports of engineer
- Attendance & overtime record maintainance
- Outstanding payment follow ups
- Internal letter drafting & typing

SkillsRequired
**3.1 Skills - Technical**

3.1.1 Knowledge of Engineering product / Escalator product

**3.2 Skills - Behavioural**

3.2.1 Good communication skills / Interpersonal skills

3.2.2 Problem solving technique

3.2.3

Key Competencies Required
4.1 Coordination & planning multiple jobs

4.2 Work scheduling & prioritizing

4.3 Customer service & feedback

4.4
Job Specification5.1 Educational & Professional Qualifications
5.1.1 Graduate / MBA (preferred)

5.1.2 Diploma in Computers

**5.2 Work Experience - In years and in type of Industry/ domain**

5.2.1 2 years to 4 years

5.2.2 Engineering Industry
Reporting Structure Manager Services

Service Coordinator

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gurugram, Gurugram - 122101, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8750507558


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