
Process Coordinator
8 hours ago
Role & responsibilities :
- Strong in follow-ups and proactive coordination with internal and external stakeholders. Maintain communication logs and ensure proper documentation of customer and sales interactions.
- Act as a liaison between the Techno Marketing team and other departments, ensuring smooth communication and timely resolution of sales-related issues.
- Track and manage Techno Marketing team queries, ensuring all escalations are addressed and closed within defined timelines.
- Handle customer support coordination, including follow-ups on service requests, complaints, and feedback resolution with concerned teams.
- Coordinate with departments such as Techno Marketing team, Digitisation Team, Data Management Team, Sales Trade, Accounts for task completion aligned with customer and sales needs.
- Manage calls and correspondence, prioritizing sales-related and customer queries.
- Capable of working independently and collaboratively, handling multiple responsibilities with efficiency.
Preferred candidate profile
- Good Teamwork Skills/Tech savvy
- Communication Skills
- Delegation Skills, agility to learn new technology
- Good Interpersonal Skills
- Diligently Following Up
Upto 2 LPA Based on Interview
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