Customer Relationship Executive

5 days ago


Gurgaon, Haryana, India E Process Solutions Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Business Promotion (Agents)

  • To ensure follow up with Agents for orders.
  • Solving the queries of the Agents

Inter-Dept Coord

  • Coord with FSTs – quotation / order
  • Coordination for cover design with the respective team
  • Coordination with Production Department
  • Follow up for Cover design from Coaching/Editorial and FSTs
  • Tracking delivery status and follow up with Logistics team
  • Timely guidance to Process Coordinator /Collection (all) related to sales
  • Party cover order execution

Post Order Operation

  • Call to the parties for/ after delivery and feedback
  • Follow up for balance 50% payment

Supporting Back-end team

  • Data Mining
  • Preparing Quotation - Must be proficient in Excel
  • Keeping record of all orders and specimen sent and updating the team of any order on hold and taking due action

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person



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