Customer Relationship Executive

1 week ago


Gurgaon, Haryana, India IDEAS DESIGN SOLUTIONS P LTD. Full time ₹ 7,20,000 - ₹ 10,80,000 per year

Job description:

Locations: Gurugram

Mode: On-site (Work from Office Only)

Qualification: Graduate or MBA

Experience: 1–2 years in a similar role

Core Skills Required:

  • MS Excel & Google Sheets (strong)
  • CRM software (working knowledge)
  • Presentation & negotiation
  • Excellent communication (verbal and written)

Role & Responsibilities:

  • Drive revenue via subscription sales
  • Be the main contact for subscription inquiries; respond promptly
  • Send subscription proposals, educate customers on value/benefits
  • Convert enquiries effectively; maximize conversion and retention
  • Monitor and communicate feedback; ensure customer satisfaction
  • Coordinate delivery of technical services; resolve issues efficiently
  • Maintain a detailed subscription database; provide management insights
  • Build strong customer relationships; uncover new business opportunities

Job Type: Full-time

Language:

  • English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹18, ₹30,000.00 per month

Work Location: In person



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