Workplace Services Coordinator

1 week ago

Gurgaon, India Colt Technology Services Full time

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Workplace Services Co-ordinator

Summary Of Role

To support the global Workplace team with a range of projects, management of service providers, service level agreements/performance measurements and the provision of requested management information as required.

Main Duties
- To monitor the Service Level Agreements/ KPI’s and ensure stakeholder satisfaction.
- Collate and produce management information, KPI’s, reports and presentations
- Undertake auditing of all service partners and collate relevant information to form part of the performance reporting process.
- To support the delivery of global Workplace projects.
- To be proactive and provide innovative ideas and solutions enabling service improvements throughout the Workplace function.
- To strive for best value and cost-effective solutions relating to the provision of the Workplace delivery model including that of the outsourced service partners.
- Collate and produce management information reports and presentations
- Assist with the preparation of forward planning and budgeting.
- To review and update all data relating to the Workplace function.
- To assist with the creation of policies and procedures and take ownership of ensuring these are kept up to date.
- To be actively involved in the processes of tendering any of the outsourced vendor services and assist in the mobilisation of any new vendors should any service provider be changed.
- Update central records surrounding property and estates space utilisation and occupancy levels including surveys surrounding utilisation.
- Support the team with OPEX/CAPEX, budgets, reports, and service delivery.
- Adhoc support when required by the team.

Essential
- Experience in a similar role
- Fully proficient in MS Word, Excel, and PowerPoint.
- Proficient at report writing, creating, and presenting presentations.
- Knowledge of CAFM
- Able to manage a diverse workload and prioritise accordingly with high a level of initiative and commitment to meeting goals
- Experience of supporting a business contract and/or providing support to a professional function.
- Project management experience.

Desirable
- Knowledge of Management Systems (e.g., ISO45001/ISO14001)
- Facilities qualification such as IWFM
- Experience in using Power BI
- Project management qualification such as PRINCE2

**What we offer**:
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:

- Flexible working and relaxed dress code
- Two days annually to spend on volunteering opportunities
- Access to Online-learning Platform
- Business mentoring
- option of parking slots in the Colt Campus
- lunch vouchers

  • Workplace Services

    2 weeks ago

    Gurgaon, India SHL Full time

    **Vacancy Name** - Workplace Services (Facilities) Executive **Requisition No** - VN2663 **Time Type** - Full Time **Location** - Gurgaon Office **Additional Location** **Country** - India Major responsibilities includes - **1. Corporate Travel Management** - Handling and overseeing all travel requests (domestic and international - booking air travel,...

  • Workplace Services

    2 weeks ago

    Gurgaon, India SHL Global Full time

    Major responsibilities includes - **1. Corporate Travel Management** - Handling and overseeing all travel requests (domestic and international - booking air travel, hotel bookings, visa, forex etc) and coordinating activities related to travel operations. Handling relationships with travel agencies and related vendors. Analysing and preparing reports on...

  • Workplace Optimization Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeFacilities Full time ₹ 75,00,000 - ₹ 1,50,00,000

    Optimize Workplace EfficiencyWe empower professionals to drive operational excellence by combining world-class services, advisory, and technology for clients.Our team is committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong.Job SummaryOversee and coordinate all soft services operations...

  • Service Coordinator

    6 days ago

    Gurgaon, India Cepheid Full time

    Coordinating with customers for all service-related activities (Contracts renewal, Engineer visit, Spare parts transfer, Defective parts return) - Dispatch Field Service Engineers for service calls as appropriate and actively communicate with the FSE to confirm all logistics to ensure proper recording and communications. - Process RMA and outbound shipments...

  • Apac Service Coordinator

    2 weeks ago

    Gurgaon, India Cepheid Full time

    Coordinating with customers for all service-related activities (Contracts renewal, Engineer visit, Spare parts transfer, Defective parts return) - Dispatch Field Service Engineers for service calls as appropriate and actively communicate with the FSE to confirm all logistics to ensure proper recording and communications. - Process RMA and outbound shipments...

  • Service Logistics Coordinator

    2 weeks ago

    Gurgaon, India Cepheid Full time

    Enter and maintain all order related transactions in SAP Coordinate inventory flows between refurbishment Centre and 3PL-warehouse and to final customers. Update and provide tracking information to customers as well as to internal stakeholders. Track and trace forward/reverse shipments of products and ensure timely. delivery/return; expedite in case of...

  • Service Coordination Supervisor

    2 weeks ago

    Gurgaon, India Cepheid Full time

    Supporting and guiding team who are coordinating with customers for all service-related activities (Contracts renewal, Engineer visit, Spare parts transfer, Defective parts return) - Reviewing process and ensuring process remains healthy by reviewing various KPI’s which derives the service team performance. - Guiding team in their daily deliverables and...

  • Senior Workplace Administrator

    2 weeks ago

    Gurgaon, Haryana, India Ramboll Full time

    Company DescriptionRamboll in IndiaRamboll has more than 1 000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings Transport Planning Urban Design Water Environment Health and Energy Founded in Denmark Ramboll is a people company We invite you to contribute to a...

  • Service Coordinator

    2 weeks ago

    Gurgaon, Haryana, India Static Systems Electronics Private Limites Full time ₹ 2,00,000 - ₹ 28,00,000 per year

    Job Summary:The Service Coordinator is responsible for managing and streamlining communication between clients, the sales team, and the service department to ensure smooth execution of work. This role involves timely follow-ups, gathering feedback, and working towards improving customer satisfaction while maximizing operational efficiency.Key...

  • Coordinator, Client Services

    1 week ago

    Gurgaon, Haryana, India Cendyn Full time

    Job Purpose The Coordinator provides day to day support to the assigned client services team in ensuring day to day account and client servicing operations are executed efficiently and seamlessly Responsibilities Essential Functions Campaign management Take ownership of monthly or ongoing recurring tasks to properly execute maintain clients campaign...