Guest Relationship Executive

5 days ago


Vasundhra Ghaziabad Uttar Pradesh, India Pachouli Wellness Clinic Full time

**Job Title**: Guest Relationship Executive (GRE)

**Location**:Shakumbari Plaza, Plot no.432, Friends Society, Sector 12, Vasundhara, Ghaziabad, Uttar Pradesh 201012
**Department**: _Front Office and Client Relations_
**Industry**: _[Wellness / Healthcare / Aesthetic Clinic]_

**Key Responsibilities**:

- **Greet guests and ensure a welcoming and warm experience** from the moment they enter.
- **Handle check-in and check-out procedures** as per company SOPs.
- **Respond promptly to guest inquiries, complaints, and requests** in a professional manner to ensure customer satisfaction.
- **Manage front desk operations,** including maintaining a clean and organized reception area.
- **Answer incoming calls and route them efficiently**; take accurate messages if required.
- **Coordinate and schedule appointments** for clients with doctors/consultants/stylists as applicable.
- **Maintain guest records and ensure data accuracy** in the system.
- **Promote company services, membership packages, and products** where relevant.
- **Ensure guest feedback is captured regularly** and shared with management.
- **Collaborate with other departments** (housekeeping, therapists, doctors, etc.) to ensure smooth guest operations.
- **Handle billing, payments, and other cash or card transactions** in coordination with the accounts or operations team.

**Eligibility Criteria**:

- **Experience**: _Minimum 1-3 years_ in a front office, customer care, or guest-facing role in _hospitality/wellness/retail/healthcare._
- **Education**: _Graduate or Diploma_ in Hospitality Management, Communications, or related field.
- **Skills Required**:

- **Excellent communication (English & Hindi)** and interpersonal skills
- **Polite, professional, and presentable personality**:

- **Tech-savvy with basic MS Office and CRM handling**:

- Ability to multitask and manage high-pressure situations with a calm demeanor

**Preferred Experience From**:

- High-end salons, wellness clinics, aesthetic centers, 5-star hotels, hospital front desks, retail counters (luxury brands), spa & wellness chains.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person



  • Visakhapatnam, Andhra Pradesh, India Ferty9 Fertility Center Full time

    FERTY9 FERTILITY CENTER, VIZAG BRANCH IS LOOKING FOR GUEST RELATIONSHIP EXECUTIVE Job Location: Visakhapatnam Experience required: 2 - 5 yrs of relevant experience Educational Qualification: MBA Fresher Job Responsibilities: - To remain well-groomed as per company policy. - Handling telephonic inquiries of the patients and keeping a record of the...


  • Noida, Uttar Pradesh, India Propacity PropTech Pvt. Ltd. Full time

    **What We Do**: Propacity is one of India's fastest-growing prop-tech companies. Founded in 2021, in 3 years - Propacity has empowered over 100+ real estate developers and 5000+ brokers in 18+ cities in India - improve, evolve, and scale faster! We’ve built an integrated tech ecosystem that is leveraged by top real estate stakeholders (builders and...


  • Noida Sector 55, Noida, Uttar Pradesh, India Cozy Foods and Entertainment LLP Full time

    Job Responsibilities: - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collaterals - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g....


  • Noida, Uttar Pradesh, India Bel Cibo Hospitality Pvt. Ltd. Full time

    The role of a **Guest Relations Executive (GRE)** in the hospitality industry is focused on ensuring that guests have a memorable and comfortable experience during their stay or visit. A GRE is essentially the bridge between the guests and the hotel or establishment, acting as a customer service expert. 1. **Guest Interaction and Service**: - Greet and...


  • Noida, Uttar Pradesh, India UNHR Full time

    Job Title: Guest Relations Executive **Responsibilities**: - Greet and welcome guests upon their arrival - Handle guest inquiries, requests, and complaints promptly and courteously - Maintain a professional and welcoming atmosphere in the reception area - Provide information about hotel facilities, services, and local attractions - Coordinate with other...


  • Noida, Uttar Pradesh, India Propacity PropTech Pvt. Ltd. Full time

    **WE ARE HIRING!** **Position**: Guest Relations Executive **Location**: Noida, **Experience**:3 - 6 months work experience **Employment Type**: Full Time **About us!** Propacity is one of India's fastest-growing prop-tech companies. Founded in 2021, in 3 years - Propacity has empowered over 100+ real estate developers and 5000+ brokers in 18+ cities in...


  • Noida, Uttar Pradesh, India Srishti Software Full time

    * Welcome guests during check-in and give a fond farewell to guests while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • F&b Executive

    2 weeks ago


    Vasundhra, Ghaziabad, Uttar Pradesh, India exotic Celebrations pvt ltd Full time

    **Job Summary** As a Food & Beverage Executive, you will oversee the food and beverage operations within an establishment, ensuring high-quality service and customer satisfaction. **Duties** - Manage food and beverage staff, including recruitment, training, and scheduling - Develop and maintain menus in line with culinary trends and customer preferences -...


  • Gomtinagar Vistar, Lucknow, Uttar Pradesh, India Tender Palm Hospital Full time

    **Patient /Guest Executive (PE/GE)** **Tender Palm Super Speciality Hospital, Lucknow** **Experience: 1-3 years** **Location: Lucknow** **Openings: 5-6** **Duties and Responsibilities**: - **Warm Welcome**: Greet each walk-in patient and their attendants with genuine warmth and friendliness, ensuring they feel valued and comfortable as they enter the...


  • Ghaziabad, Uttar Pradesh, India Digital Marketing Tiger Full time

    **Job Title: Client Relationship Executive** *** **Location**: Vaishali, Ghaziabad We are seeking both freshers and experienced professionals to join our team as Client Relationship Executives. This role is ideal for individuals who are passionate about building strong relationships with clients, delivering excellent customer service, and supporting...