Administrator

1 week ago


Jaipur Rajasthan, India Wipro Limited Full time

**Job Description**:

- **
- Job Title: Administrator - Req Id: 101671
- City: Jaipur
- State/Province: Rajasthan
- Posting Start Date: 10/7/25
- Job Description:
**Role Purpose**

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

**͏**:
**Do**
- **Ensure timely response of all the tickets raised by the client end user**:

- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

**͏**:
**Deliver**
- No
Performance Parameter
Measure1.100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation

**͏**:
**͏**:

- Mandatory Skills: Data Center Switching.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.



  • Jaipur, Rajasthan, India Synergy Health 360 Full time

    **Job Description: - ** - Coordinate office activities and operations to secure efficiency and compliance to comp**Job Description: - ** - Coordinate office activities and operations to secure efficiency and compliance to company policies. - Create and update records and databases with personnel, financial and other data. - Assist colleagues whenever...

  • Office Administrator

    2 weeks ago


    Jaipur, Rajasthan, India Concretio Apps Private Limited Full time

    **Job Title**: Office Administrator **Company**: Concret.io **Location**: Jaipur **Employment Type**: Full-Time **About Concret.io** Concret.io is a fast-growing digital solutions company dedicated to delivering innovative and high-quality technology services. We believe in building a collaborative and positive workplace where every team member contributes...


  • Jaipur, Rajasthan, India RiteStint Full time

    **Exp - Min 3 years in Admin/Vendor Management** **location - Jaipur** We are looking for a highly organized and proactive Office Administrator to join our team. This crucial role involves managing office operations, supporting staff, and ensuring the smooth functioning of our workplace. **Responsibilities**: **Front Desk Management**: Greet visitors,...


  • Jaipur, Rajasthan, India NEPTUNE CHEMPASTEL Full time

    On an urgent basis we are looking for a female Office Administrator. The person is responsible for overseeing the daily operations of the office to ensure everything runs smoothly and efficiently. This includes managing office supplies, handling administrative tasks, and providing general support to management and employees. **Key Responsibilities**: -...


  • Jaipur, Rajasthan, India Parth Publishers Full time

    **Office Administrator - Job Profile in a Publication House Job Summary**: An Office Administrator in a publication house ensures smooth office operations by handling administrative tasks, coordinating with different departments, and supporting editorial, marketing, and sales teams. They play a crucial role in maintaining organization, efficiency, and...


  • Jaipur, Rajasthan, India Genera Online Pvt.Ltd (Rajrang) Full time

    Key Responsibilities: - Oversee day-to-day administrative tasks to ensure smooth office operations. - Coordinate with different departments to facilitate communication and project completion. - Manage schedules, appointments, and travel arrangements. - Handle correspondence, prepare reports, and maintain confidential records. - Assist in organizing company...

  • Administration Officer

    24 hours ago


    Jaipur, Rajasthan, India MVR Technology Full time

    Key Responsibilities: 1. **Managing Office Administration of Experience: 4 - 6 years (mandatory)** 2. Coordinate with Head Office,Corporate offices timely. **Required Skills**: - Education: any Bachelor Degree. - Proficiency in Hindi is mandatory. - Should have knowledge on Civil Construction. - Ability to handle multiple priorities and tight deadlines...


  • Jaipur, Rajasthan, India Microbeans Technology Pvt. Ltd. Full time

    **Job Title**: Database Administrator (BDA) **Location**: Jaipur, India **Company Overview**: At Microbenas Technology Pvt Ltd, we are dedicated to delivering high-quality software solutions to our clients worldwide. We believe in innovation, teamwork, and continuous learning. We are looking for a skilled Database Administrator to join our growing team in...


  • Jaipur, Rajasthan, India Growthaholics Full time

    **URGENTLY HIRING FOR ADMIN EXECUTIVE IN JAIPUR!!** **Job Profile: Admin Executive (Google Sheets & Flowchart Specialist) for HDPE Pipe Manufacturing Company** **Job Title: Admin Executive** **Department: Administration** **Location: SITAPURA** **Reporting To: MANAGER** **Job Overview**: **Key Responsibilities**: - **Google Sheets Management &...

  • Office Administrator

    2 weeks ago


    Jaipur, Rajasthan, India Quantazone Full time

    **Responsibilities**: - Welcoming visitors and directing them to the relevant office/personnel. - Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. - Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. - Maintaining general office files,...