IT Support

The Engineer shall provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place and conform to system standards. The IT Team Lead shall work on-site and may be required to travel to locations to support...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Record events and problems and their resolution in logs - Follow-up...

**Company Name - Tekosol IT Solutions** **Job Title - Customer Support Executive** **Job Location - Cochin, Kerala** **Experience - Fresher/6 months experience** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and...

**Job Title - IT Customer Support Executive** **Job Location - Cochin, Kerala** **Fresher Computer graduate with Excellent communication skill** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and troubleshooting. 3....

Looking for a sales & support executive for our ERP product. This job is for our operations in gulf (initially saudi arabia). You should have sound knowledge in basic modules like accounting, sales, purchase, inventory etc. Minimum 2-3 years or experience. Need communication skill in English. Your responsibilities would be, Meet clients, study their...

Support Services: - Troubleshooting Software issues - Support for standard software issues - Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. **Job Types**: Fresher, Internship **Salary**: ₹8,086.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to...

Utilize direct telephone communication with clients to explain goods and/or services in an effort to convince both present and prospective clients to buy new goods and/or services. - Inform clients about available products and services to enhance their "online presence," responds to inquiries from clients, and strengthens client relationships. - Follows up...

**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...