Fresher Candidate-customer Support

1 day ago

Kochi, India Tekosol IT Solutions Full time

**Job Title
- IT Customer Support Executive**

**Job Location
- Cochin, Kerala**

**Fresher Computer graduate with Excellent communication skill**

L1 staff job description:
1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting.

2. Coordinating with client IT team for basic configurations and troubleshooting.

3. User access creation and modification.

4. Coordinating with distributors to resolve reporting issues.

5. Basic configurations in Vista. Eg: Discounts, item creations etc.

6. Assisting in IT audits.

7. Actively monitoring the support requests.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,086.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kakkanad, Kochi - 682001, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

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