International Customer Support

6 days ago

Kochi, India Chris Johnson Business IT Solutions Full time

Utilize direct telephone communication with clients to explain goods and/or services in an effort to convince both present and prospective clients to buy new goods and/or services.
- Inform clients about available products and services to enhance their "online presence," responds to inquiries from clients, and strengthens client relationships.
- Follows up with customer via telephone.
- Identifies consumer problems, offers suitable answers through upselling of more goods or services, obtains the customer's commitment, and expedites product delivery.
- Maintains accurate daily record in tracker.

**Requirements**:

- 0-1 work experience in Customer Service.
- Strong customer service and tele calling skills.
- **Excellent verbal and written communication skills (English)** is a must.
- Problem solving and decision-making skills.
- Ready to work in day/night shifts (Rotational)

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

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