Client Relationship Partner

2 days ago

Vaishali Ghaziabad Uttar Pradesh, India Web Technology Pvt. Ltd. Full time

**Job Title: Client Relationship Partner**

**We are seeking both Freshers and Experienced professionals to join our client relationship team.** If you are passionate about building and nurturing client relationships, have a knack for problem-solving, and enjoy collaborating with diverse teams, this role could be a great fit for you Whether you’re starting your career or looking to take the next step, we offer opportunities for growth and success.

Key Responsibilities:

- Build and maintain strong, long-lasting relationships with clients
- Act as the main point of contact for clients, understanding their needs and providing tailored solutions
- Proactively address client concerns, resolve issues, and ensure satisfaction
- Coordinate with internal teams to deliver high-quality service and meet client expectations
- Monitor and track client accounts, ensuring regular follow-ups and check-ins
- Identify opportunities for upselling or cross-selling additional products and services
- Prepare and deliver client reports, updates, and presentations
- Collaborate with the sales team to ensure smooth onboarding and account transitions

Required Skills & Qualifications:For Freshers:

- Strong verbal and written communication skills
- Ability to build rapport and establish trust with clients
- A proactive and solution-oriented mindset
- Strong attention to detail and organizational skills
- Ability to work well in a team and collaborate with other departments
- Eagerness to learn and adapt in a dynamic, client-focused environment

For Experienced Professionals:

- Proven experience in client relationship management or customer service
- Strong problem-solving skills with a focus on client satisfaction
- In-depth knowledge of managing accounts and working with cross-functional teams
- Ability to handle complex client issues and navigate challenging situations
- Strong negotiation and presentation skills
- Experience with CRM systems and client management tools

Why Join Us?
- Competitive salary with performance-based incentives
- Ongoing training and opportunities for career development
- A collaborative and inclusive work culture
- Opportunities for growth and leadership roles
- Flexible work arrangements and work-life balance

**Job Types**: Full-time, Permanent

Pay: ₹21,000.00 - ₹55,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

**Experience**:

- total work: 1 year (required)

Work Location: In person

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