Client Relationship Partner

**Job Title**: Client Relationship Partner

**About the Role**:
We are seeking **Freshers and Experienced Client Relationship Partners** to join our dynamic team If you're passionate about building long-lasting client relationships, providing exceptional service, and contributing to business growth, this is the perfect role for you. Whether you're starting your career or bring experience in client management, we offer an exciting opportunity to make a significant impact.

**Key Responsibilities**:

- Act as the primary point of contact for assigned clients, managing and nurturing long-term relationships.
- Understand clients’ needs and provide personalized solutions to ensure satisfaction and retention.
- Regularly check in with clients to ensure ongoing satisfaction and proactively address any concerns or issues.
- Collaborate with internal teams (sales, marketing, and operations) to ensure client needs are being met effectively and on time.
- Identify opportunities for upselling and cross-selling additional services or products to existing clients.
- Maintain detailed records of client interactions, feedback, and business activity in CRM systems.
- Manage the onboarding process for new clients, ensuring a smooth transition and setup.
- Provide clients with relevant updates, industry insights, and product/service recommendations.
- Work closely with the sales and customer support teams to resolve client issues and improve service delivery.
- Ensure that client contracts, agreements, and renewals are managed efficiently and on time.

**Key Skills and Qualifications**:

- **Communication Skills**: Excellent verbal and written communication skills to effectively engage clients and internal teams.
- **Relationship Management**: Proven ability to build and maintain strong, long-term client relationships. Freshers should have a natural aptitude for building rapport and providing service excellence.
- **Problem Solving**: Ability to address client concerns, resolve conflicts, and propose effective solutions.
- **Customer Focus**: Strong focus on understanding and meeting client needs, ensuring satisfaction and loyalty.
- **CRM Proficiency**: Experience with CRM tools (e.g., Salesforce, HubSpot) is beneficial. Freshers should be willing to learn and use CRM systems effectively.
- **Organizational Skills**: Ability to manage multiple clients and priorities at once, staying organized and detail-oriented.
- **Freshers**: Eagerness to learn and develop in client relationship management, with a strong customer service orientation.

**Desired Qualities**:

- Self-motivated and proactive, with a strong drive to exceed client expectations.
- Team player with a collaborative mindset and the ability to work across departments.
- Empathetic and attentive listener, able to respond to client needs promptly.
- Adaptable and flexible in a fast-paced environment.
- Previous experience in client relationship management, account management, or customer service is a plus, but not essential for freshers.

**Why Join Us?**
- Competitive salary with performance-based incentives.
- Opportunities for career development and growth within the company.
- Comprehensive training and mentorship to help you succeed.
- A collaborative and supportive work environment.
- Exposure to a diverse range of clients and industries, with the chance to make a real impact.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Compensation Package:

- Commission pay
- Performance bonus
- Yearly bonus

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

Work Location: In person