Customer Support Associate

In this fast-paced environment, customer support executives are expected to wear many hats. They handle customer queries, resolve complaints quickly, provide clear product or service information, keep records updated, and collect feedback to help the company improve.. only female candidates required.Job Type: Full-timePay: ₹12, ₹14,000.00 per...

**Job description** **Job Description: Customer Support - Inbound Voice Process Executive** **Location**:Bhubaneswar **Work Mode**: Work from Office **Shift Timing**: 24/7 Rotational Shifts **Female Window Shift**: 7 AM - 9 PM **Working Hours**: 9 Hours per day **Working Days**:6 Days a week **Maximum Budget (Non-Negotiable):Experienced**₹21,000...

**Key Responsibilities**: - Provide real-time customer support via live chat for UK-based clients. - Handle customer inquiries related to orders, returns, billing, product information, and general support. - Maintain a high level of professionalism and empathy during all customer interactions. - Follow standard operating procedures (SOPs) and resolve...

Job Description: **Key Responsibilities**: - Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. - Provide accurate, valid, and complete information by using the right tools and resources. - Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution. -...

**If you are pursuing your education or taken any distance education course then we cannot hire you.**_ - Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. - The executive will be only single point contact for customers so the...

**Job Summary**: **Key Responsibilities**: **Team Leadership & Management**: - Supervise a team of chat support agents handling customer queries for the UK region - Drive performance through regular coaching, feedback, and one-on-one sessions - Monitor real-time queues and ensure proper resource allocation to meet SLAs - Conduct daily team huddles, weekly...

**Job Summary**: We are looking for a detail-oriented and analytical **Quality Analyst (QA)** to support our **UK Chat Support team**. The QA will be responsible for monitoring, assessing, and improving the quality of customer interactions via live chat. You will work closely with Team Leads, Trainers, and Agents to ensure that service delivery is in line...

**Hiring for external Clients. ** We are a consulting company based out of Khordha. We provide manpower services to our clients across PAN india in IT and NoN IT. Also we empower freshers with industry job ready programs with our expert guidance and industry oriented trainings to be successful in current competitive job Market. ** **Job Description**: We...

**Key Responsibilities**: - Answer inbound customer calls and respond to queries promptly and accurately. - Resolve product/service-related issues by clarifying customer complaints, determining the cause of the problem, and offering solutions. - Provide accurate, valid, and complete information using the right tools and resources. - Follow communication...

Job description: Customer Support Executive (Work from Office) **Location**: Bhubaneswar **Work Schedule**: - **Shift**: 9 hours per day (including breaks) - **Working Days**: 6 days a week (rotational) - **Week Off**: Rotational - **Cab Facility**: Not applicable **Key Responsibilities**: - Handle inbound customer calls professionally. - Resolve...