Customer Support Executive

6 days ago

Bhubaneswar Orissa, India 10x Growth Accelerator Full time

Job description:
Customer Support Executive (Work from Office)
**Location**: Bhubaneswar

**Work Schedule**:

- **Shift**: 9 hours per day (including breaks)
- **Working Days**: 6 days a week (rotational)
- **Week Off**: Rotational
- **Cab Facility**: Not applicable

**Key Responsibilities**:

- Handle inbound customer calls professionally.
- Resolve customer queries effectively and efficiently.
- Provide accurate and updated information about MakeMyTrip services.
- Ensure customer satisfaction through quality service.
- Document customer interactions appropriately in the system.

**Requirements**:

- Prior BPO experience required (proof of experience mandatory).
- Must possess an experience certificate (for experienced roles).

**Key Skills**:

- Strong verbal communication skills in English and Hindi.
- Good problem-solving abilities and a proactive approach.
- Ability to multitask and handle pressure in a fast-paced environment.
- Customer-centric attitude and willingness to learn.

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Location**:

- Bhubaneswar, Orissa (required)

Work Location: In person

**Speak with the employer**
+91 9176682000

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