Customer Support

3 days ago

Bhubaneswar Orissa, India 10xgrowthaccelerator Full time ₹ 1,45,000 per year

Job Description: Customer Support Executive

Location: Bhubaneswar (Work from Office)

Salary

Freshers: ₹14,500/month

Experienced Candidates: Must provide a valid experience certificate

Work Schedule

Shift Duration: 9 hours per day (including breaks)

Working Days: 6 days a week (rotational)

Weekly Off: Rotational

Cab Facility: Not provided

Key Responsibilities

Handle inbound customer calls in a professional and courteous manner.

Resolve customer queries efficiently and provide accurate information related to MakeMyTrip services.

Ensure high levels of customer satisfaction by delivering quality service.

Document all customer interactions and resolutions in the system accurately.

Maintain adherence to process compliance and performance standards.

Requirements

Prior BPO experience is mandatory (experience proof required).

Valid experience certificate is compulsory for experienced applicants.

Key Skills

Strong communication skills in English and Hindi.

Good problem-solving ability with a proactive mindset.

Ability to multitask and perform under pressure in a fast-paced environment.

Customer-centric attitude with eagerness to learn and adapt.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹14,500.00 per month

Work Location: In person

Speak with the employer

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