Customer Support Freshers

2 days ago


Bhubaneswar Orissa, India NotInLine Full time ₹ 1,20,000 - ₹ 2,40,000 per year
  • Respond promptly to customer inquiries via phone, email, live chat, or social media.
  • Provide accurate, valid, and complete information by using the right tools and resources.
  • Resolve customer complaints and issues efficiently and professionally.
  • Maintain a high level of customer satisfaction by providing helpful, timely support.
  • Document customer interactions and update internal databases and CRM systems.
  • Escalate complex issues to the appropriate departments when necessary.
  • Follow up with customers to ensure their issues are resolved and they are satisfied.
  • Stay updated on product knowledge, service changes, and support policies.
  • Meet individual and team performance goals, including response time and satisfaction ratings.

Job Types: Full-time, Fresher

Pay: ₹10, ₹20,000.00 per month

Work Location: In person


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