Customer Success Executive

7 days ago

Bhubaneswar Orissa, India MedicalCertificate.in Full time

**About Us**

We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth.

**Key Responsibilities**:

- Build and maintain strong customer relationships to ensure long-term satisfaction and retention.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Understand customer needs and provide tailored solutions to maximize value.
- Manage the sales cycle from lead generation to closing deals.
- Identify upselling and cross-selling opportunities with existing clients.
- Collaborate with internal teams to deliver excellent customer experience.
- Track customer feedback and work towards continuous service improvement.
- Achieve and exceed sales and customer success targets.

**Requirements**:

- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
- 0-2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome).
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Ability to work independently and as part of a team.
- Target-driven mindset with a focus on customer satisfaction.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Career growth opportunities in a fast-growing company.
- Training and mentorship to enhance your skills.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

**Language**:

- English (preferred)

Work Location: In person

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