Customer Success Executive

7 days ago

Bhubaneswar Orissa, India MedicalCertificate Full time ₹ 13,000 - ₹ 1,60,000 per year

About Us

We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth.

Key Responsibilities:

  • Build and maintain strong customer relationships to ensure long-term satisfaction and retention.
  • Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
  • Understand customer needs and provide tailored solutions to maximize value.
  • Manage the sales cycle from lead generation to closing deals.
  • Identify upselling and cross-selling opportunities with existing clients.
  • Collaborate with internal teams to deliver excellent customer experience.
  • Track customer feedback and work towards continuous service improvement.
  • Achieve and exceed sales and customer success targets.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
  • 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Target-driven mindset with a focus on customer satisfaction.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Career growth opportunities in a fast-growing company.
  • Training and mentorship to enhance your skills.
  • Friendly and supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Language:

  • English (Preferred)

Work Location: In person

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