customer support executive

5 days ago

Bhubaneswar Orissa, India 10x Growth Accelerator Full time ₹ 14,500 - ₹ 1,60,000 per year

Job description:

Customer Support Executive (Work from Office)

Location: Bhubaneswar

Salary:

Freshers: ₹14,500/month

Experience certificate is mandatory for experienced candidates

Work Schedule:

Shift: 9 hours per day (including breaks)

Working Days: 6 days a week (rotational)

Week Off: Rotational

Cab Facility: Not applicable

Key Responsibilities:

Handle inbound customer calls professionally.

Resolve customer queries effectively and efficiently.

Provide accurate and updated information about MakeMyTrip services.

Ensure customer satisfaction through quality service.

Document customer interactions appropriately in the system.

Requirements:

Prior BPO experience required (proof of experience mandatory).

Must possess an experience certificate (for experienced roles).

Key Skills:

Strong verbal communication skills in English and Hindi.

Good problem-solving abilities and a proactive approach.

Ability to multitask and handle pressure in a fast-paced environment.

Customer-centric attitude and willingness to learn.

Job Type: Full-time

Pay: ₹14, ₹16,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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