Customer Support Associate

Location: Nayapalli, BBSRExperience Required: 1 to 3 yearsCompany: Compugraphs Softech SolutionsAbout UsCompugraphs Softech Solutions is a fast-growing IT solutions company providing advanced HRMS, Payroll, and ERP solutions to businesses across industries. We believe in innovation, customer satisfaction, and delivering high-quality software and support...

Job Description: **Key Responsibilities**: - Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. - Provide accurate, valid, and complete information by using the right tools and resources. - Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution. -...

Job Description: Customer Support ExecutiveLocation: Bhubaneswar (Work from Office)SalaryFreshers: ₹14,500/monthExperienced Candidates: Must provide a valid experience certificateWork ScheduleShift Duration: 9 hours per day (including breaks)Working Days: 6 days a week (rotational)Weekly Off: RotationalCab Facility: Not providedKey ResponsibilitiesHandle...

Respond promptly to customer inquiries via phone, email, live chat, or social media.Provide accurate, valid, and complete information by using the right tools and resources.Resolve customer complaints and issues efficiently and professionally.Maintain a high level of customer satisfaction by providing helpful, timely support.Document customer interactions...

_Bankify Technologies is a financial technology company specializing in providing innovative banking solutions to customers. We are seeking highly motivated and talented individuals to join our team as Telecallers. As a Telecaller, you will be responsible for engaging with potential customers over the phone, providing information about our products and...

Job description:Customer Support Executive (Work from Office)Location: BhubaneswarSalary:Freshers: ₹14,500/monthExperience certificate is mandatory for experienced candidatesWork Schedule:Shift: 9 hours per day (including breaks)Working Days: 6 days a week (rotational)Week Off: RotationalCab Facility: Not applicableKey Responsibilities:Handle inbound...

Job description:Customer Support Executive (Work from Office)Location: BhubaneswarSalary:Freshers: ₹14,500/monthExperience certificate is mandatory for experienced candidatesWork Schedule:Shift: 9 hours per day (including breaks)Working Days: 6 days a week (rotational)Week Off: RotationalCab Facility: Not applicableKey Responsibilities:Handle inbound...

Job description:Customer Support Executive (Work from Office)Location: BhubaneswarExperience certificate is mandatory for experienced candidatesWork Schedule:Shift: 9 hours per day (including breaks)Working Days: 6 days a week (rotational)Week Off: RotationalCab Facility: Not applicableKey Responsibilities:Handle inbound customer calls professionally.Resolve...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Customer Support Executive - Inbound Voice Process** **Location**:Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM) Working Days: 6 days/week | 9-hour shifts **Key Responsibilities**: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and escalate...