Customer Service Assistant

_**Roles & Responsibilities**:_ - Handle Calls: Manage outbound calls professionally and courteously. - Customer Inquiries:Handle Vi Process ( MNP) - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by identifying problems and finding optimal solutions. - Customer...

_**Roles & Responsibilities**:_ - Handle Calls: Manage inbound and outbound calls professionally and courteously. - Customer Inquiries: Address customer inquiries, concerns, and complaints efficiently. - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by...

Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them accurate feedback on the progress of their inquiries. -...

**Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand the features and functionalities of our products or services. - **Customer Engagement**: - Establish and maintain strong relationships with customers...

As a **Customer Relations Executive**, you will play a pivotal role in managing and nurturing relationships with schools, principals, teachers, and educational institutions. You will be responsible for addressing customer inquiries, providing information on our products, and supporting our sales efforts to ensure customer satisfaction and business...

Manage day-to-day administrative tasks like filing, documentation, and photocopying. - Maintain office supplies and ensure the office is clean and well-organized. - Coordinate with vendors and service providers. - Assist other departments as needed. **Telecalling Duties**: - Make outbound calls to prospective or existing customers to provide...

**Responsibilities** 1. Co-ordination and Tracking with Sales and Procurement Process. 2. Establishing company relations for customer negotiation, improve quotation pricing along with commercial terms and conditions. 3. Maintain records of Sales and Purchase with in cloud system (i.e. Zoho). 5. Actively Communicate with Team member across the globe for...

Maintain and enter sales and purchase invoices accurately in accounting systems, ensuring correct ledger coding.Handle and generate e-way bills as per GST rules for movement of goods and maintain records for audits.Prepare and verify Goods Received Notes (GRN) and match them with purchase orders and supplier invoices.Reconcile vendor and customer accounts,...

**About the Role**: **Responsibilities**: - Assist prospects in understanding our products/services and match them with their needs - Qualify leads and convert them into sales opportunities - Maintain a high level of customer satisfaction by addressing questions and providing timely solutions - Keep accurate records of client interactions and sales in our...

**Position**: Customer Service Associate **Location**: - Bhat, Ahmedabad **Experience**: 0-3 years (Freshers are welcome) **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities: - ** - Handle customer complaints and provide appropriate solutions in a timely manner. - Maintain a thorough understanding of the company’s products or...