Customer Service Assistant

_**Roles & Responsibilities**:_ - Handle Calls: Manage inbound and outbound calls professionally and courteously. - Customer Inquiries: Address customer inquiries, concerns, and complaints efficiently. - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by...

**Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand the features and functionalities of our products or services. - **Customer Engagement**: - Establish and maintain strong relationships with customers...

Manage day-to-day administrative tasks like filing, documentation, and photocopying. - Maintain office supplies and ensure the office is clean and well-organized. - Coordinate with vendors and service providers. - Assist other departments as needed. **Telecalling Duties**: - Make outbound calls to prospective or existing customers to provide...

**Responsibilities** 1. Co-ordination and Tracking with Sales and Procurement Process. 2. Establishing company relations for customer negotiation, improve quotation pricing along with commercial terms and conditions. 3. Maintain records of Sales and Purchase with in cloud system (i.e. Zoho). 5. Actively Communicate with Team member across the globe for...

Location: Warehouse - Timing Rotational sift ( Sunday working ) - Ability to work in a fast-paced environment - Problem-solving skills and a customer-focused mindset - Resolving customer issues and providing product information - Documenting customer interactions in our CRM system & Aisensy - Collaborating with other departments to resolve issues - Ensuring...

VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...

**About the Role**: **Responsibilities**: - Assist prospects in understanding our products/services and match them with their needs - Qualify leads and convert them into sales opportunities - Maintain a high level of customer satisfaction by addressing questions and providing timely solutions - Keep accurate records of client interactions and sales in our...

**Job Summary**: **Key Responsibilities**: - Coordinate import and export shipments via sea, air, and land. - Prepare and verify shipping documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and customs declarations. - Liaise with carriers, customs brokers, port authorities, and clients to ensure smooth cargo...

**Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the...

Key Responsibilities: 1. Customer Support: Respond to customer inquiries and provide information about various products and services offered by the brokerage firm. Assist clients with account-related questions, transactions, and account maintenance. 2. Call Handling: Answer incoming phone calls promptly and professionally. Address client concerns,...