Customer Service Assistant

2 weeks ago


Ahmedabad Gujarat, India Future globe Universal services Full time

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:

- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

**Salary**: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    As a Junior Customer Service Caller, you will be responsible for providing exemplary customer service to clients over the phone. You will assist customers with inquiries, resolve issues, and ensure their satisfaction with our products or services. This role requires strong communication skills, attention to detail, and a customer-centric...


  • Navrangpura, Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    **About us**: **Job** **Summary**: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. **Role& Responsibility**: Understand customer...


  • Ahmedabad, Gujarat, India Vitapoint.co.uk Full time

    VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Prahlad Nagar, Ahmedabad, Gujarat, India Zephyrnet Technosoft LLP Full time

    **Key Responsibilities** **1. Customer Support**: - Provide accurate information about our services, products, and company policies. **2. Problem Resolution**: - Identify the root cause of customer concerns and offer effective solutions. - Escalate complex issues to relevant departments when required. **3. Service Guidance**: - Assist customers in...


  • Ahmedabad, Gujarat, India SunsolarEnergy Full time

    **JOB DESCRIPTION**: - Serve as the primary point of contact for customers with inquiries related to their solar systems. - Manage service requests, follow up on customer concerns, and ensure timely resolution of service issues. - Provide post-installation support, including troubleshooting, system diagnostics, and warranty management. - Coordinate and...


  • Ahmedabad, Gujarat, India Compufy Technolab Service Pvt.Ltd. Full time

    **Job description**: - Assist the Customer Success team with onboarding new customers and ensuring a smooth transition. - Provide ongoing support to assigned customers, answering questions, and troubleshooting any issues they may encounter. - Proactively identify customer needs and opportunities for upselling or cross-selling our products/services. -...


  • Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any...


  • Ahmedabad, Gujarat, India Vogue Tourism LLP Full time

    We are looking for a professional and proactive **Customer Service Representative** to assist clients with their travel-related queries, resolve issues, and ensure a smooth experience throughout their journey. You’ll be a key part of our customer happiness team. - Share package and booking details clearly - Coordinate with internal teams for issue...


  • Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English...