Customer Service Executive

2 days ago

Ahmedabad Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

**Company Description**:
We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any questions or concerns they may have.

**Job Summary**:
**Responsibilities**:

- Answer incoming and outgoing customer calls promptly and professionally.
- Listen and resolve actively to customer inquiries, concerns, and feedback.
- Assist customers in resolving issues and proactively providing the solutions.
- Collaborate with other team members and departments to resolve complex customer issues.
- Document customer interactions accurately and maintain detailed records.
- Follow company policies and procedures to ensure consistency and quality in customer service.
- Identify opportunities for process improvements and share feedback with the team.
- Meet and exceed performance targets, including call handling time and customer satisfaction metrics.
- Stay updated on product knowledge and industry trends.
- Need to generate/convert reviews - via calls

**Requirements**:

- Proven work experience as a Customer Service Executive or similar role
- Excellent communication skills (written and verbal) and active listening skills
- Customer-oriented mindset with a passion for providing exceptional customer service
- Good problem-solving and analytical skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and Customer Support software tools
- Strong organizational skills with attention to detail
- A degree in business, marketing, or related field is preferred, but not required

**Benefits**:

- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- Friendly and collaborative team culture

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Service Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Experience Level**: 1-3 years of experience **Number of Positions**: 1 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the...

  • Customer Service Representative

    2 days ago

    Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...

  • Customer Service Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Rishika Health Full time

    Looking for customer service executive with 1 year experience. - Managing Customer Inquiries: - Act as the first point of contact for potential and existing customers Assist in monitoring customer feedback and reviews across various channels, responding promptly and appropriately to customer inquiries and concerns. Politely attend customers & resolve their...

  • Customer Service Executive

    3 hours ago

    Ahmedabad, Gujarat, India Zen Group Full time

    Hello, Greetings!!! Job Title: Customer Service Executive Location: SG Highway **Job Type**: Full-Time **Job Description**: Thank you Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule - Life insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus

  • Customer Service Executive

    2 weeks ago

    Navrangpura, Ahmedabad, Gujarat, India Trakky techno services private limited Full time

    **Job Description: Customer Service Executive** We at **Trakky.in** are excited to announce an opportunity for a **Customer Service Executive** to join our growing team. As a leading salon and spa listing platform, Trakky.in is redefining how customers discover and book beauty and wellness services. If you’re passionate about delivering exceptional...

  • Customer Service Executive

    2 weeks ago

    Navrangpura, Ahmedabad, Gujarat, India Trakky Full time

    **Job description** **Job Description: Customer Service Executive** We at **Trakky.in** are excited to announce an opportunity for a **Customer Service Executive** to join our growing team. As a leading salon and spa listing platform, Trakky.in is redefining how customers discover and book beauty and wellness services. If you’re passionate about...

  • Customer Service Executive

    1 week ago

    Ahmedabad, Gujarat, India Burgundy Brand Collective Full time

    **About us** Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate - a premium Japanese...

  • Customer Service Executive

    2 days ago

    Thaltej, Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any...

  • International Customer Service Executive

    1 week ago

    Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **MICRO ORBIT (An ISO & CMMI Level 5 MNC)** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title:...

  • Customer Service Executive

    5 days ago

    Chaiteshwar Mahadev, Ahmedabad, India Paytm service private limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Go to customer places (Shop) to solve their problems, take feedback, or give help with products or services. Make good relationships with customers by listening to them and helping with their needs. Talk to customers directly, on phone, or through email to solve their questions or complaints quickly. Work with other company teams (like technical,...