Customer Service Assistant

2 days ago

Ahmedabad Gujarat, India Eclat Globlabiz LLP Full time

As a Junior Customer Service Caller, you will be responsible for providing exemplary customer service to clients over the phone. You will assist customers with inquiries, resolve issues, and ensure their satisfaction with our products or services. This role requires strong communication skills, attention to detail, and a customer-centric mindset.

**Responsibilities**:

- **Handle Inbound Calls**: Respond to incoming calls from customers promptly and professionally.
- **Address Customer Inquiries**: Listen attentively to customer concerns, inquiries, and complaints; provide accurate information and appropriate solutions.
- **Problem Resolution**: Troubleshoot customer issues effectively, ensuring timely resolution and customer satisfaction.
- **Product Knowledge**: Acquire in-depth knowledge of company products or services to effectively address customer queries.
- **Maintain Records**: Document customer interactions and transactions accurately in the system, ensuring thoroughness and clarity.
- **Follow-Up**: Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues.
- **Adhere to Policies**: Follow company guidelines, procedures, and protocols in all customer interactions.
- **Collaboration**: Work closely with other departments, such as sales or technical support, to resolve complex customer issues.
- **Continuous Improvement**: Provide feedback on customer inquiries and concerns to help improve products, services, and processes.

**Job Types**: Full-time, Permanent

Pay: ₹9,673.75 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9999999999

  • Customer Service Assistant

    10 hours ago

    Navrangpura, Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    **About us**: **Job** **Summary**: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. **Role& Responsibility**: Understand customer...

  • Customer Service Assistant

    1 week ago

    Ahmedabad, Gujarat, India Medkart Pharmacy Pvt. Ltd Full time

    Location: Warehouse - Timing Rotational sift ( Sunday working ) - Ability to work in a fast-paced environment - Problem-solving skills and a customer-focused mindset - Resolving customer issues and providing product information - Documenting customer interactions in our CRM system & Aisensy - Collaborating with other departments to resolve issues - Ensuring...

  • Customer Service Assistant

    1 week ago

    Ahmedabad, Gujarat, India Vitapoint.co.uk Full time

    VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...

  • Customer Service Assistant

    4 days ago

    Ahmedabad, Gujarat, India Vitapoint.co.uk Full time

    VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...

  • Customer Service Assistant

    2 days ago

    Prahlad Nagar, Ahmedabad, Gujarat, India Zephyrnet Technosoft LLP Full time

    **Key Responsibilities** **1. Customer Support**: - Provide accurate information about our services, products, and company policies. **2. Problem Resolution**: - Identify the root cause of customer concerns and offer effective solutions. - Escalate complex issues to relevant departments when required. **3. Service Guidance**: - Assist customers in...

  • Customer Service Executive

    1 week ago

    Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India Amrapali Industries Ltd. Full time

    Key Responsibilities: 1. Customer Support: Respond to customer inquiries and provide information about various products and services offered by the brokerage firm. Assist clients with account-related questions, transactions, and account maintenance. 2. Call Handling: Answer incoming phone calls promptly and professionally. Address client concerns,...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred Pay: ₹15,000.00 -...

  • Customer Service Executive

    1 week ago

    Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 1 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Representative **Location**: Thaltej, Ahmedabad **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 2 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial...