Client Service Executive

4 days ago

Ashram Road PO Ahmedabad Gujarat, India Analytix Business Solutions Full time

**Designation**: Client Service Executive

**Office Location**: Ahmedabad

**Position Description**:

- A client service executive keeps track of the activities performed by individuals and departments of a designated organization. They compile, organize, manage, and update text and numerical data and information, entering it into systems.
- To be successful as a Client Servicing Executive, you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding Client Servicing Executive should demonstrate excellent communication, problem-solving, and customer service skills at all times.

**Primary Responsibilities**:

- Update and maintain current data entry of patient demographics including: responsible party/insurance/facility/referring provider and any other information about patient billing and general
- Data management and processing referrals in assigned territory for all ancillary specialities.
- Responsible for obtaining provider's orders and scanning medical documents into patient charts accurately and in a timely fashion.
- Works under time restraints and follows a multiple-step process from start to finish.
- Stays organized and keeps up with the pace of the territory to ensure all material is loaded for facility visits and billing purposes.
- Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
- Reacts positively to change and performs other duties as assigned.

**Additional Responsibilities**:

- As per requirements

**Educational qualifications preferred**
- **Category**: High School Diploma/General Education

**Required work experience**
- **Industry**: BPO/KPO
- **Role**: Customer Service and support, Back Office and other related role
- **Years of experience**: 0 to 3

**Required Competencies**:

- Reasonably good English communication skills & logical reasoning skills are required.
- Proven experience working as a Client Servicing Executive.
- Proficiency in Microsoft Excel.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Exceptional customer service skills.

**Required Knowledge**:
**Required Skills**:

- MS Excel
- Typing Skill ( Maximum WPM with excellent accuracy)

**Work Environment Details**:

- Mindset to collaborate in team-working class
- Penchant for quality output in challenging time-line
- Good time-management skills
- Flexible and Adaptive to changes
- High level of commitment towards the job
- Active team player
- Helpful and supportive to colleagues and other cross-team members

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Shift:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Ashram Road P.O, Ahmedabad, Gujarat (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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