
Customer Care Executive
2 days ago
**Job Summary**:
The Telecaller is responsible for making and receiving calls to assist customers, resolve queries, and provide information about products/services. The role requires strong communication skills, patience, and a customer-focused approach.
**Key Responsibilities**:
- Make outbound calls to customers for promotions, feedback, or follow-ups.
- Handle inbound calls, answer queries, and provide solutions.
- Maintain and update customer data in Excel and CRM software.
- Schedule appointments and assist with interview coordination (if applicable).
- Handle complaints professionally and escalate issues when required.
- Meet daily/weekly call targets as per company guidelines.
**Qualifications & Skills**:
- Experience in telecalling or customer service.(Freshers can apply)
- Verbal communication and persuasive skills.
- Basic knowledge of Microsoft Excel and CRM tools.
**Job Types**: Full-time, Fresher
Pay: ₹150,000.00 - ₹252,600.00 per year
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9898385228
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