Key Account Executive

5 days ago

Mumbai Maharashtra, India Zama Organics Full time

Position Overview:
As a Key Account Executive, you will play a pivotal role in managing and nurturing relationships with our key clients. Your primary responsibilities will include coordinating orders, ensuring timely delivery, overseeing invoicing and payments, and providing excellent customer service to guarantee client satisfaction. You will collaborate closely with internal teams such as warehouse and operations to streamline processes and optimize client experiences.

**Key Responsibilities**:
**Client Coordination**:
Act as the primary point of contact for key clients.

Liaise with clients to understand their requirements, preferences, and concerns.

Coordinate order placements, modifications, and cancellations efficiently.

**Order Management**:
Transmit orders accurately and promptly to the warehouse team for packing and dispatch.

Ensure orders are processed in line with client specifications and delivery timelines.

**Delivery Management**:
Collaborate closely with the operations team to ensure timely delivery of orders.

Monitor delivery schedules and address any potential delays proactively.

**Documentation and Invoicing**:
Verify purchase orders (POs), rates, and invoices for accuracy and completeness.

Maintain meticulous records of transactions and client communications.

**Payment Follow-up**:
Follow up with clients for timely payments in adherence to payment terms.

Resolve any payment discrepancies or issues promptly and professionally.

**Quality Assurance**:
Conduct thorough checks on each order to ensure quality standards are met.

Address any client concerns or complaints promptly and effectively.

**Customer Satisfaction**:
Provide exceptional customer service to address client inquiries and resolve issues.

Proactively anticipate client needs and preferences to enhance satisfaction levels.

**Upselling and Relationship Building**:
Identify opportunities for upselling additional products or services to existing clients.

Build and nurture strong, long-lasting relationships with key clients.

**Qualifications and Skills**:

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred, but not compulsory).
- Experience in a similar role, preferably in key account management or customer service.
- Strong organizational and multitasking skills with keen attention to detail.
- Proficiency in using MS Office suite.
- Ability to work collaboratively in a fast-paced environment and under pressure.
- Demonstrated problem-solving skills and a customer-centric approach.

**Note**:This job description outlines the primary duties and requirements of the Key Account Executive role but is not exhaustive. Additional responsibilities may be assigned as needed to meet business objectives.

**Job Types**: Full-time, Permanent

Pay: ₹10,062.77 - ₹30,623.28 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Supplemental pay types:

- Performance bonus

Application Question(s):

- Our work location is Govandi, are you comfortable traveling?
- We work 6 days a week. Are you comfortable?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- Tally (preferred)

Work Location: In person

  • Account Executive

    2 weeks ago

    Mumbai, Maharashtra, India The Executive Full time

    **Urgent Hiring: Accounts Executive - Mulund** **Position**: Accounts Executive (Male/Female) **Qualification**: Bachelor's in Accounting, Finance, or related field **Experience**: Minimum 5-8 years **Salary**: ₹30K - ₹34K per month **Immediate Joiners Preferred** **Key Responsibilities**: ✔ **GST & TDS**: Filing GSTR 1, 3B, TDS returns,...

  • Key Account Executive

    1 week ago

    Mumbai, Maharashtra, India YourHRFolks Full time

    **Job Summary**: We are seeking a dynamic and experienced **Key Account Executive** to oversee a team of Key Account Managers (KAMs) and ensure the successful management and growth of our strategic customer relationships. This individual will be responsible for mentoring the KAM team, directly engaging with high-value clients, and conducting on-site visits...

  • Key Accounts Executive

    6 days ago

    Mumbai, Maharashtra, India Unilever Singapore Full time

    **Job ID**: R-92628 **Category**: Customer Development **Location**: Mumbai, Maharashtra **Date posted**: 08/11/2024 **ABOUT UNILEVER**: We are looking to hire a Key Accounts Executive in Unilever. **Function**:Ice Creams **Location**:Mumbai HO The role will be a part of the HUL Modern Trade ICD Sales team in a customer facing assignment. He/ She...

  • Key Account Executive

    2 weeks ago

    Mumbai, Maharashtra, India TSS Consultancy Pvt. Ltd. Full time

    **Company Description** About Our Company** - TSS is a fast-growing company incorporated in 2008 - TSS is a solution provider for the financial industry, with clients in India, South Africa and USA - TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. - Our clients...

  • Key Account Executive

    1 week ago

    Mumbai, Maharashtra, India Vishv Foods and Beverages LLP Full time

    Company Description Vishv Foods is one of the fastest growing Millet based Snacks startup with brand - SNAQARY Role Description This is a full-time on-site role for a Key Account Executive at Vishv foods - Snaqary located in Mumbai. As a Key Account Executive, you will be responsible for managing and growing key accounts - Institutional sale - Gifting...

  • Key Accounts Executive

    6 days ago

    Mumbai, Maharashtra, India Unilever Full time

    **ABOUT UNILEVER**: **We are looking to hire a Key Account Executive/Senior Key Account Executive - eCommerce based in Mumbai** JOB DESCRIPTION: EXPECTED WORK - In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering,...

  • Key Account Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Unilever Full time

    **Job Title**: Key Account Executive **Reports to**: Key Account Manager Job Overview The role will be a part of the HUL Modern Trade - Cash and Carry Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account...

  • Key Account Executive

    2 weeks ago

    Mumbai, Maharashtra, India Unilever Full time

    **Job ID**:**R-1169264** **Department: Customer Development** **Job Position: Key Account Executive - eCommerce (qCom / Grocery)** **Location - Mumbai HO** We are looking to hire a Key Account Executive based in Mumbai. **JOB DESCRIPTION**: EXPECTED WORK: - In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on...

  • Key Account Executive

    1 week ago

    Mumbai, Maharashtra, India Sarya Distribution General Trading LLC Full time

    **Job description** **Who We Are**: Sarya Holdings India Pvt Ltd is a leading FMCG distributor and brand-building partner, operating across the UAE, KSA, and India. We specialize in bridging global brands with regional markets through strategic marketing, innovative campaigns, and seamless logistics. At Sarya, we don’t just distribute—we create...

  • Key Account Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Unilever Full time

    The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio. Driving the right mix and activations with the customer through effectively planning the...