Helpdesk/ CRM Support

6 days ago


Mumbai Maharashtra, India RIGVED Infotech Full time

**Job Profile: Helpdesk Support / CRM**
**Location: Mumbai**
**Required Experienced: 1 + Yrs or Above**
**Able to work in Rotational Shift**

**Desired Skills**:

- Previous experience in a support role or customer service role preferred.
- **Strong communication skills, both verbal and written.**:

- **Proficiency in troubleshooting**.
- F**amiliarity with ticketing systems** and remote support tools.
- Ability to work under pressure and prioritize tasks in a fast-paced environment.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.

**Job Types**: Full-time, Permanent

Pay: ₹154,416.58 - ₹363,753.46 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Shift:

- Day shift
- Fixed shift
- Rotational shift

Work Days:

- Monday to Friday

Work Location: In person


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