Helpdesk Support Engineer

Position You will play a critical role in ensuring the smooth operation of hospital IT systems You will be the first point of contact for IT-related issues providing technical assistance to hospital staff troubleshooting hardware and software problems managing helpdesk tickets and supporting critical healthcare applications Your work will directly...

Helpdesk Support EngineerPosition SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL frameworkWhat You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24 7 support model To Be Successful You Will Have ...

Job Description Description We are seeking a Helpdesk Support Engineer to join our IT team in India. The ideal candidate will provide technical support to our users, troubleshoot issues, and ensure that our IT systems run smoothly. Responsibilities - Provide first-level technical support to end-users via phone, email, or chat. - Diagnose and resolve...

**We are hiring. Join us.**: Roles and Responsibilities Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities: Common Responsibilities - Handle customer complaints - Provide...

Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive...

Job Description Description We are seeking a skilled and experienced Helpdesk Engineer to join our team in Jogeshwari (Mumbai). The ideal candidate should have 1-6 years of experience in the job market context of India. As a Helpdesk Engineer, you will be responsible for providing technical support to our clients, resolving their technical issues and...

Key Responsibilities Act as the first point of contact for IT-related issues and service requests. Assign calls/tickets to the appropriate support team members based on priority and expertise. Monitor and track calls to ensure resolution within agreed SLAs. Coordinate with internal IT teams and vendors to resolve incidents and service requests. Prepare and...

Handling incoming user queries - Troubleshooting hardware and software issues. - Managing helpdesk tickets, arranging internal engineer for activtiy, escalating complex problems, and documenting resolutions. - Maintain and update IT asset inventory, including hardware and software details.

Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...

Applicants should be **Any Graduate** and have good communication skills. Manage Help Desk responsibility. Resolve helpdesk service calls using documented procedures. Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service Level Agreement. Support Vendors’ staff members on support work. **Salary**: From...