Executive CRM(Airoli

5 days ago


Mumbai Maharashtra, India Srishti Software Applications Pvt. Ltd Full time

Company: Accenture

Role: CRM Helpdesk Executive

Qualification: Any Graduate

Experience : Minimum 1+ year in Customer Service / Helpdesk Support

**Salary**: ₹25,000 - ₹30,000 per month

Experience: Minimum 1+ year in Customer Service / Helpdesk Support

Working : Rotational Shift including night shift

Job Responsibilities:
Handle inbound and outbound calls in a professional manner.

Provide timely and accurate information to customer queries.

Resolve customer complaints effectively; escalate complex issues as required.

Maintain and update customer records with accuracy.

Follow up on unresolved queries to ensure closure within SLA timelines.

Ensure adherence to process workflows, compliance, and quality standards.

Maintain high levels of customer satisfaction through excellent service delivery.

Flexible to work in rotational shifts, including night shifts.

**Required Skills**:
Minimum 1 year of experience in handling customer queries/issues.

Fluent English communication (both verbal and written).

Strong problem-solving and interpersonal skills.

Basic computer skills with ability to use CRM/helpdesk systems.

Ability to work under pressure and meet deadlines.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- CRM Help Desk: 2 years (required)
- CRM: 1 year (required)

**Language**:

- English (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person



  • Navi Mumbai, Maharashtra, India Renovate Career Management Full time

    Job Type: Outbound **Job Description**: We're seeking talented individuals to join our travel sales process. As a Travel Sales Executive, you'll be responsible for selling travel packages, including tour packages, flight tickets, and hotel arrangements. Key Responsibilities: - Sell travel packages to customers via outbound calls, Book flight tickets,...

  • Telesales Executive

    5 days ago


    Mumbai, Maharashtra, India Value Hunt Full time

    **Position**: Telecollection and Telesales Executive **Location**: Mumbai (Ghansoli / Mahape / Airoli) **Industry**: Non-Banking Financial Company (NBFC) **Job Overview**: We are hiring enthusiastic and goal-oriented individuals for **Telecollection** and **Telesales** roles at our Mumbai offices (Ghansoli, Mahape, Airoli). If you're looking to build your...

  • CRM Executive

    4 days ago


    Andheri, Mumbai, Maharashtra, India RD Brothers Property Consultant LLP Full time

    **Urgent hiring for CRM Executive / Sr. Executive & CRM Manager / CRM head.** Job Location: - Andheri Shift Timings - 10 am to 7 pm. **CANDIDATES ONLY FROM MUMBAI MAY APPLY.** CANDIDATES FROM **REAL ESTATE BACKGROUND** WITH CRM KNOWLEDGE PREFFERED. DIRECT RESPONSIBILITIES: In this role, you will be directly responsible for developing and implementing...

  • CRM Executive

    2 days ago


    Navi Mumbai, Maharashtra, India Tescon Green Private Limited Full time

    **Position**: Real Estate CRM Executive **Location**: Navi Mumbai **Experience**: Minimum 2 Years in CRM Management **Responsibilities**: - **CRM Management**: Maintain and update CRM system for lead and customer tracking. - **Lead Handling**: Manage inbound and outbound leads, ensuring timely follow-up. - **Data Entry & Reporting**: Ensure accurate data...

  • CRM Executive

    2 days ago


    Nashik, Maharashtra, India Adinath Kirana Full time

    **Profile Introduction**: The CRM Executive will be responsible for managing and optimizing our customer relationship management (CRM) system to ensure efficient customer interactions, improve client satisfaction, and drive sales performance. This role involves developing and implementing CRM strategies, maintaining accurate customer data, and analyzing...

  • CRM Executive

    12 hours ago


    Mumbai, Maharashtra, India Modirealty Developers Pvt Ltd Full time

    Job description **ROLE**: The role of the Executive CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. **KEY DELIVERABLES/ RESPONSIBILITIES**: - Build & maintain relationships with...

  • CRM Executive

    2 days ago


    Masjid, Mumbai, Maharashtra, India ACE HR SOLUTION Full time

    We have an excellent Job Opportunity for the post of CRM Experience : 6month to 1year Location : Masjid Bunder Job Role: Key Responsibilities: 1. Customer Relationship Management: Build and nurture strong relationships with key clients, understanding their preferences and needs to create a personalized experience. Maintain ongoing communication with...

  • CRM

    4 days ago


    Mumbai, Maharashtra, India Super Scholar Full time

    CRM duties and responsibilities Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM Manager has several key responsibilities. Some CRM Manager job duties and responsibilities include: - Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing...

  • CRM Executive

    4 days ago


    Mumbai, Maharashtra, India JHS & Associates LLP Full time

    Develop and manage social media campaigns to promote brand recognition - Build strong online communities through our various social media platforms - Research certain targeted profiles on LinkedIn & other social media - Creating and maintaining a database of clients - CRM Updating - Client Intelligent Alerts - Weekly CRM Dashboard - Monitor and respond to...

  • CRM Executive

    5 days ago


    Mumbai, Maharashtra, India Risenbro Innoace Private Limited Full time

    **Experience**: 2-5Years **Responsibilities**: **Lead Generation**: - Identify and pursue potential leads through various channels. - Utilize CRM tools to track and analyze lead data. **Sales Collaboration**: - Work closely with sales teams to understand their needs and goals. - Provide CRM support to optimize sales strategies and enhance overall...